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Mercedes-Benz of Asheville

Fletcher, NC

4.5
140 Reviews

649 Airport Road

Fletcher, NC

28732

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Showing 140 reviews

January 18, 2024

I had my GLE350 serviced at Asheville Mercedes-Benz. Nate, my service advisor was great. He was very professional, and my service was completed very quickly. I have known Nate for several years and he i More

by henrybarton
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate, service , Nathan Hardin
Jan 18, 2024 -

Mercedes-Benz of Asheville responded

Henry, it's great to know that Nate provided you with excellent service at Mercedes-Benz Asheville. We appreciate your recommendation and look forward to serving you again in the future!

January 01, 2024

I was trying to purchase a used car from this dealer, and everyone that I dealt with was very professional & they had great customer service. I decided not to purchase the car, and they just let me know if More

by jillybean52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Rock
Jan 02, 2024 -

Mercedes-Benz of Asheville responded

We're glad to know you had a positive experience with our team at Mercedes-Benz Asheville, even if you decided not to purchase the car. We appreciate your kind words about our professionalism and customer service! Don't hesitate to reach out in the future should you need any assistance.

November 22, 2023

Mercedes - Benz Asheville, how do I go about saying all the nice things I have to say after so many years of being taken care of by Darrell Inman and the folks at Mercedes. Above and beyond each and every More

by Srenninger12
Recommend Dealer
Yes
Employees Worked With
Darrell Inman
Nov 23, 2023 -

Mercedes-Benz of Asheville responded

We're overjoyed to know that you've had such a positive experience with Darrell and the rest of our team here at Mercedes-Benz Asheville. Your kind words mean so much, especially during this holiday season! We look forward to continuing to provide excellent service for many more years. safe travels until we see you next time!

November 12, 2023

Mercedes-Benz of Asheville absolutely lives up to the automaker’s slogan. The purchase experience was commensurate with what one expects from a modern, luxury auto dealership. Sales Manage Curt Brown and More

by Bernito
Recommend Dealer
Yes
Employees Worked With
Noie Brewster, Frank Waters, Katie Stevens, Curt Brown
Nov 13, 2023 -

Mercedes-Benz of Asheville responded

Bernito, we're so pleased to know that your experience with Curt, Noie, Frank, and Katie at Mercedes-Benz of Asheville was up to the mark. We strive for efficiency and professionalism in our service. Thanks for recommending us!

November 08, 2023

Not much for dealerships but this one was a fast and thourgh. great experience AAA+ More

by Rene Mayeaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Hamill, Kelly Rock
Nov 08, 2023 -

Rene Mayeaux responded

I also wanted to add Makinzie Huges as well for her help!

Nov 09, 2023 -

Mercedes-Benz of Asheville responded

Rene, thank you for the review! We are so glad to hear that you had a successful experience working with the Mercedes-Benz Asheville team. Drive safely, and we hope to see you again down the road!

Nov 09, 2023 -

Rene Mayeaux responded

You'll see me at the car wash....

October 25, 2023

Everyone was wonderful ! !! Somer, Steve & Leah !!!! Thank you all for a fantastic experience !!! Steve did an excellent job! More

by Sharers-pulpy-0f@icloud.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve (Detailing) , Somer & Leah
Oct 25, 2023 -

Mercedes-Benz of Asheville responded

We're so glad to know that Somer, Steve and Leah provided you with a fantastic experience at Mercedes-Benz Asheville! Your kind words are greatly appreciated. Enjoy your new ride!

October 25, 2023

Excellent service, starting with Raphiel as our sales consultant, to Katy as well as Sarah in Finance. More

by babth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphiel Rodriguez, Sarah Hamill, KYTE FERRELL
Oct 25, 2023 -

Mercedes-Benz of Asheville responded

We're so glad to know that Raphiel, Katy, and Sarah provided excellent service during your visit! Thanks for choosing Mercedes-Benz Asheville - enjoy the ride!

October 12, 2023

The best Mercedes dealer, for service that I have ever visited; first class! Looking forward to my next service. More

by RJCook
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Hardin
Oct 13, 2023 -

Mercedes-Benz of Asheville responded

We're delighted to know you had a first-class experience at Mercedes-Benz Asheville! We look forward to seeing you for your next service. Safe travels until then!

September 25, 2023

Somer and the Asheville service team was excellent! !! I traveled from Greenville to Asheville as they do great work. More

by bbogue61877
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Somer in Service Department…..
Sep 25, 2023 -

Mercedes-Benz of Asheville responded

We're delighted to know that you had an excellent experience with Somer and our service team at Mercedes-Benz Asheville. We appreciate your trust in us, especially considering the distance you traveled! Safe travels back to Greenville!

September 02, 2023

By now the staff must be getting tired of my monotonous reviews. Sorry but my service experience is always the same. Hand your keys to Nate or Darrell, relax if you are waiting. The technicians will do More

by Me
Recommend Dealer
Yes
Employees Worked With
Nate
Sep 05, 2023 -

Mercedes-Benz of Asheville responded

We appreciate your continued support and the kind words about our team at Mercedes-Benz Asheville! It's always a pleasure to provide top-notch service, ensuring you leave worry-free. We're glad we've been able to build such a positive relationship over time. Thanks for recognizing us as your gold standard in service!

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