Mercedes-Benz of Asheville
Fletcher, NC
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Great Experrience Purchasing a Mercedes The sales person and Sales Manger were easy to work with. No pressure. They helped me put together a bill of matierials and order the automobile exact The sales person and Sales Manger were easy to work with. No pressure. They helped me put together a bill of matierials and order the automobile exactly the way I wanted it. They kept me informed of ship dates and made the purchasing process painless. I stop in and talk to the sales manager when I am there for service and highly recommend him. I have been at the dealership for service twice. I drive a considerable distance and they scheudle me at convenient times and insure the automobile is worked on immediately to minimize my time at the dealership. They listen carefully to my questions and insure the everything is done properly. More
Worst experience ever I arrived 30 minutes early for a repair job that was supposed to take three hours to complete. 27 hours later, I was still waiting on my vehicle. The I arrived 30 minutes early for a repair job that was supposed to take three hours to complete. 27 hours later, I was still waiting on my vehicle. The dealership provided me with a loaner but charged me for the gas I used while I was waiting on my car. I was told to return the following morning at 10:00 but didn't get my car until almost 1:00 that afternoon. Terrible experience. More
Skeeter Coin is the best This is the fifth purchase from Skyland and I would suggest you go to see Skeeter Coin as your next salesperson. She is very professional and will go This is the fifth purchase from Skyland and I would suggest you go to see Skeeter Coin as your next salesperson. She is very professional and will go out of her way to serve you and get the very best deal for you possible. I have never had a problem with anyone at Skyland Automotive and give them a 10 out of 10. They are the best and will certainly go back in the future. More
Good experience My windshield wiper stopped operating during a rainstorm and I had to have the car towed to Skyland Automotive Mercedes Dealership. They fixed the pr My windshield wiper stopped operating during a rainstorm and I had to have the car towed to Skyland Automotive Mercedes Dealership. They fixed the problem quickly and efficiently so that I could get back on the road. I was about 50 miles from Asheville, NC, and headed home to Knoxville, TN. They were a lifesaver! Very nice folks and courteous to a stranger. More
Excellent!! I had an outstanding experience at Skyland Automotive. From the manager to my sales person Skeeter to the service department, everyone made me feel v I had an outstanding experience at Skyland Automotive. From the manager to my sales person Skeeter to the service department, everyone made me feel very comfortable. It was one of the best car buying experiences I've ever had. I'd like to thank Mr. Seller, Skeeter, Darrel, and Sarah for making this such a wonderful experience. I would definitely recommend this dealership to all my friends. More
new purchas First purchase from Skyland Automotive and it was a pleasant experience as the staff was kind and accommodating. Skeeter made the whole experience fo First purchase from Skyland Automotive and it was a pleasant experience as the staff was kind and accommodating. Skeeter made the whole experience for me and my husband. She was great to work with as well as warm and welcoming. We plan on being repeat customers. Thanks More
Great Experience Our salesperson was knowledgeable, pleasant and very easy to work with. All of our questions were answered and any concerns or needs addressed. The Our salesperson was knowledgeable, pleasant and very easy to work with. All of our questions were answered and any concerns or needs addressed. The rest of the staff was positive and helpful. No pressure and very considerate. More
Great experience This team is awesome! Went not knowing exactly what model we wanted and worked with Skeeter Coin (Automotive Sales Specialist) and Tony Sellers (Mana This team is awesome! Went not knowing exactly what model we wanted and worked with Skeeter Coin (Automotive Sales Specialist) and Tony Sellers (Manager). They were fantastic as we test drove not only 2 models, but 4 vehicles all together. Generally, we will just have vehicles delivered, but this experience was great. We were in and out in less than 3 hours, on a Saturday! We got a great price (compared to all the target prices on the internet) and awesome service. Their staffs attention to detail was very impressive, they personally introduced us to anyone in their organization that we may need to call in the future! Thank you all for our 2 new cars, will definately promote Skyland Automotive. More
Please take original service review off site Please take my original review off your site. I was called by the Service Manager and given a refund for the charges. I would go back to this Dealer a Please take my original review off your site. I was called by the Service Manager and given a refund for the charges. I would go back to this Dealer and received satisfaction for the original charge. More
Outstanding Experience Brad Belcher was exceptional in providing us with accurate information and locating the perfect vehicle for our family! He actually made the process Brad Belcher was exceptional in providing us with accurate information and locating the perfect vehicle for our family! He actually made the process enjoyable for us all! We will definitely work with him again in the future, even though we live 60 miles away! More