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Mercedes-Benz of Asheville

Fletcher, NC

4.5
141 Reviews

649 Airport Road

Fletcher, NC

28732

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Showing 141 reviews

January 11, 2017

Great Experrience Purchasing a Mercedes The sales person and Sales Manger were easy to work with. No pressure. They helped me put together a bill of matierials and order the automobile exact More

by LoveS550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am terrible with names. Tony the sales manager has been excellent to work with as have the service people. I have been nothing but satisfied with all the employees.
December 23, 2016

Worst experience ever I arrived 30 minutes early for a repair job that was supposed to take three hours to complete. 27 hours later, I was still waiting on my vehicle. The More

by EMadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Inman
Jan 02, 2017 -

Mercedes-Benz of Asheville responded

We are sorry you had to wait longer than expected for your repair. After speaking with our service manager it sounds like the part that we ordered was incorrect and that set us back a day, and we sincerely apologize for that inconvenience. However we were able to save you about $900 over what two other dealers had quoted you. We know this does not make up for the aggravation of having to wait longer than expected, but we are happy we were able to provide you a substantial amount of savings.

July 08, 2016

Skeeter Coin is the best This is the fifth purchase from Skyland and I would suggest you go to see Skeeter Coin as your next salesperson. She is very professional and will go More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skeeter Coin
November 22, 2015

Good experience My windshield wiper stopped operating during a rainstorm and I had to have the car towed to Skyland Automotive Mercedes Dealership. They fixed the pr More

by judyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyte Ferrell
September 20, 2015

Excellent!! I had an outstanding experience at Skyland Automotive. From the manager to my sales person Skeeter to the service department, everyone made me feel v More

by jennibug70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel Inman , Sarah, Jan , Tony Sellers, Skeeter Coin
August 15, 2015

new purchas First purchase from Skyland Automotive and it was a pleasant experience as the staff was kind and accommodating. Skeeter made the whole experience fo More

by Quinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skeeter Coin
July 23, 2015

Great Experience Our salesperson was knowledgeable, pleasant and very easy to work with. All of our questions were answered and any concerns or needs addressed. The More

by Cody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Shea, Sena Allison
April 05, 2015

Great experience This team is awesome! Went not knowing exactly what model we wanted and worked with Skeeter Coin (Automotive Sales Specialist) and Tony Sellers (Mana More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sellers, Skeeter Coin
April 03, 2015

Please take original service review off site Please take my original review off your site. I was called by the Service Manager and given a refund for the charges. I would go back to this Dealer a More

by tpncaifa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Inman
February 05, 2015

Outstanding Experience Brad Belcher was exceptional in providing us with accurate information and locating the perfect vehicle for our family! He actually made the process More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Belcher