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Mercedes-Benz of Asheville

Fletcher, NC

4.6
148 Reviews

649 Airport Road

Fletcher, NC

28732

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Showing 148 reviews

January 30, 2025

Great service and friendly employees. Excellent timing, well explained and executed. Nathan listened and explained the problems correctly. More

by Adriana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Hardin
Jan 31, 2025 -

Mercedes-Benz of Asheville responded

Adriana, thank you for sharing your experience! We're delighted to hear Nathan and the team at Mercedes-Benz Asheville provided excellent service. We appreciate your support!

December 27, 2024

I had a very good experience with all parts of the operation. Bery satisfied with transaction More

by frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb and Jack
Dec 30, 2024 -

Mercedes-Benz of Asheville responded

Thank you for your confidence in Mercedes-Benz Asheville, and for your business. We are grateful to have you as a customer, Frank!

December 20, 2024

Stupendously satisfying. Caleb exceptional going above and beyond telling me how to get rid of coffee cup on dash and watching out for our car. Tony so attentive to making su More

by Nicky.stone75
Recommend Dealer
Yes
Employees Worked With
Caleb and Tony
Dec 20, 2024 -

Mercedes-Benz of Asheville responded

We're delighted to hear that Caleb and Tony made your experience at Mercedes-Benz Asheville so enjoyable! It's wonderful knowing you appreciated the peaceful lounge, attentive service, and even the food. We look forward to welcoming you back for more exceptional visits in the future!

December 13, 2024

Brig Lentz was extremely helpful finding the right car for us. Payment options were difficult at best. We never got to speak to a finance person. We did pay cash but trying to get them to accept it w More

by judyvanp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brig Lentz
Dec 16, 2024 -

Mercedes-Benz of Asheville responded

Judy, thank you for sharing your experience with us. While we're glad Brig was helpful in finding the right car, we apologize for any inconvenience during the payment process and lack of communication regarding features at Mercedes-Benz Asheville. Your feedback is valuable to us as we strive to improve our services.

November 27, 2024

Was excellent easy to work. No pressure would recommend Kelly to friends to my a from. We will be back. Thank you More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Rock
Nov 27, 2024 -

Mercedes-Benz of Asheville responded

Craig, we're delighted to hear that Kelly made your experience at Mercedes-Benz Asheville a positive one. Thank you for recommending us and we look forward to welcoming you back in the future!

November 19, 2024

I love working with Darrell. He is a true professional and whatever needs to be corrected on my new car is completed with speed and efficiency. He is always courteous and pleasan More

by bglaughlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Inman - Five Stars
Nov 19, 2024 -

Mercedes-Benz of Asheville responded

We're delighted to hear that Darrell has made your experience at Mercedes-Benz Asheville so enjoyable. Thank you for sharing such kind words about his professionalism and efficiency!

November 09, 2024

Darrell Inman always gives special attention to the customer experience. I always receive prompt, professional, and courteous service! My thanks also to the staff. Great job! More

by elbethel19
Recommend Dealer
Yes
Employees Worked With
Darrell Inman / Nate Caldwell , Tony Sellers
Nov 11, 2024 -

Mercedes-Benz of Asheville responded

Thank you for highlighting Darrell and the team's dedication at Mercedes-Benz Asheville! We're delighted to know you've consistently received excellent service. We appreciate your support!

November 07, 2024

Darrell Inman is the reason I continue to take my car to this dealership-he is efficient, reliable, courteous and responsive. Also happy to see Tony Sellers at new location. Both these guys have made sur More

by Came in for state inspection
Recommend Dealer
Yes
Employees Worked With
Darrell Inman, service, Tony Sellers
Nov 08, 2024 -

Mercedes-Benz of Asheville responded

Thank you for your loyalty and trust in our team at Mercedes-Benz Asheville! We're delighted to hear that Darrell and Tony have consistently provided exceptional service over the years.

November 04, 2024

Ii"m Very satsfied the way yuo handle things there, thanks people from Mercedes Benz and glad i got this car from yuo gays thanks again. More

by edwinvillatoro466.ev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Hamill
Nov 04, 2024 -

Mercedes-Benz of Asheville responded

We're delighted to hear that you're satisfied with your experience at Mercedes-Benz Asheville! Thank you for choosing us, and we hope you enjoy your new car. If there's anything else we can do for you, just let us know!

November 03, 2024

Worst experience ever. There technicians are absolutely untrained and only know how to hook the car up to their computer. No problem solving skills which has cost me $5K be More

by ruud993
Recommend Dealer
No
Employees Worked With
Tara Lloyd
Nov 13, 2024 -

Mercedes-Benz of Asheville responded

Mr. Vullers, We hope that the rodent responsible for the damages to your vehicle is no longer causing issues. We also provided you partial reimbursement for the issue.

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