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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
881 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 881 reviews
August 15, 2023
I am so happy with Mercedes-Benz of Arlington. The customer service is top notch. The best dealership ever! I can’t say enough nice things about it! The customer service is top notch. The best dealership ever! I can’t say enough nice things about it! More
by megluvsjwmede
Employees Worked With
Brian Ackman, Dave Bloom, Mike Fisher
August 04, 2023
Mr. Geoff Smith (G. Smith) provided exceptional 100% support during my Service. He was professional and friendly in response to all inquiries. Provided top-notch information and accurate estimates and support during my Service. He was professional and friendly in response to all inquiries. Provided top-notch information and accurate estimates and I really enjoyed the loaner vehicle though it was not a MB. I will 100% recommend MB and Mr. Smith to any and all MB owners requiring Service. More
by jacksonwil
Employees Worked With
Geoff Smith
August 04, 2023
When i first arrived i didnt feel welcomed i believe the front desk person could definitely be more welcoming to all customers . Specially for the ones who look like me african american with a baseball hat front desk person could definitely be more welcoming to all customers . Specially for the ones who look like me african american with a baseball hat . This deosnt mean we are not educated or cant afford to purchase a car because i just did . However the salesman Shelton was very friendly professional and showed so much passion for the brand that he convinced me not to look anywhere else fir my next car purchase. So i just want to make sure he gets recognized for his professionalism. More
by elbntee
Employees Worked With
Shelton Debraux, Mike Fisher
July 29, 2023
I had an exceptional experience at the Mercedes Benz dealership when I went to replace my car key. The staff was incredibly knowledgeable and professional, ensuring that the process was smooth and hassl dealership when I went to replace my car key. The staff was incredibly knowledgeable and professional, ensuring that the process was smooth and hassle-free. They went above and beyond to provide excellent customer service, patiently answering all my questions and addressing any concerns I had. The dealership's efficiency and attention to detail made the entire key replacement process quick and seamless. I was impressed by their expertise and dedication to ensuring customer satisfaction. I highly recommend the Mercedes Benz dealership for their outstanding service in car key replacement and overall customer care. More
by Miss Rose
Employees Worked With
Edwin Cortez, Geoff Smith
July 20, 2023
Outstanding customer service. I have been a customer for over 20 years. the dealership is very clean and well maintained. Everyone is very friendly and eager to help. I am a custo I have been a customer for over 20 years. the dealership is very clean and well maintained. Everyone is very friendly and eager to help. I am a customer with disability, when I arrive at the dealership almost everyone on the drop-off lane run to help. Special thanks to Garry Burk, Greg Smoak, Mike Papadopoulos, and to all the staff in the drop-off lane. More
by mbadawi
Employees Worked With
MIKE PAPADOPOULOS, Greg Smoak, Garry Burk, Dave Smith
