Back

Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.9
874 Reviews

585 North Glebe Road

Arlington, VA

22203

Directions

By Type

Showing 874 reviews

September 16, 2023

Great cars and customer service. Made my 3rd purchase here and will only shop with this location. More

by AGL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tillery, Edwin Cortez, Alvin Daniels
Sep 17, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience at our dealership. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. I'm glad to hear that you received the exceptional service that you deserve. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

September 12, 2023

Expert service staff and excellent salesmen were available for my needs and was ready to answer all my inquiries. More

by Worthington.Inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Luu
Sep 17, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with our service department. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. I'm glad to hear that you received the exceptional service that you deserve. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

September 05, 2023

This is the best Mercedes service center I’ve visited in the area. The service manager Mr. Dave Smith and service advisor Edwin Cortez really believe in taking care of the customer. They really are an asset More

by lsanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Smith, Edwin Cortez
Sep 05, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Gosh, now you've made us blush! Thank you for your 5 star review and kind words about your experience with my colleagues Dave and Edwin. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. I'm glad to hear that you once again received the exceptional service that you deserve. We appreciate your continued patronage. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

August 23, 2023

Great customer service service by the team and very quick turnaround in receiving our vehicle back. More

by tjandjavery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 27, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with our service department and your advisor Jason Allen. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

August 21, 2023

Paul Chong was great. He answered all the questions about my car and even provided training on how to operate my vehicle More

by nathalieshipp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Tchong
Aug 21, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your kind words about your experience with your Sales Consultant Paul Tchong. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. I'm glad to hear that you received the exceptional service that you deserve. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

August 19, 2023

In particular, my customer service rep, Geoff Smith, takes excellent care of my car and me! More

by mkkcook
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Smith
Aug 20, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with our service department and your service advisor Geoff Smith. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

August 15, 2023

I am so happy with Mercedes-Benz of Arlington. The customer service is top notch. The best dealership ever! I can’t say enough nice things about it! More

by megluvsjwmede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ackman, Dave Bloom, Mike Fisher
Aug 15, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience at our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. Best dealership ever? Now we're blushing! If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

August 10, 2023

Great customer response! Jason responsive and very helpful. Very detailed review and assessment of our car. More

by Fma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 15, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with our service department and your advisor Jason Allen. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

August 05, 2023

Joe Popperwell is the consummate sales pro. The finance manager was also very helpful. First rate dealership. More

by Dom S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Popperwell
Aug 05, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with your Sales Consultant Joe Popperwell. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. I'm glad to hear that you received the exceptional service that you deserve. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

August 04, 2023

When i first arrived i didnt feel welcomed i believe the front desk person could definitely be more welcoming to all customers . Specially for the ones who look like me african american with a baseball hat More

by elbntee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux, Mike Fisher
Aug 05, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with our dealership and your sales consultant Shelton Debraux. I also appreciate you letting me know about your initial experience with the concierge and I will personally address that with her. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you ultimately received the exceptional service that you deserve. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

...
8
...