Mercedes-Benz of Arlington an American Service Center Company

I needed service on my vehicle. Mr. McNeeley is always very responsive. I left him a message re a problem with my vehicle. When I arrived, he was ready for me and had my vehicle insp Mr. McNeeley is always very responsive. I left him a message re a problem with my vehicle. When I arrived, he was ready for me and had my vehicle inspected right away. He had my problem resolved same day. I couldn't be happier with his professionalism and customer service skills. I honestly felt his goal was to make sure I left there happy. More

Best-smooth I have been a fan of Garry Burk for several years. He continues to provide the highest level of professional service. I actually look forward to a s I have been a fan of Garry Burk for several years. He continues to provide the highest level of professional service. I actually look forward to a service visit, the process is the smoothest I have ever seen! You can tell that they have taken the time to think through the interface with the customer! More

Very good service. The service center is always clean and the people are so very nice. The car wash is an added bonus.Enterprise inside of the service lane is also a plu The service center is always clean and the people are so very nice. The car wash is an added bonus.Enterprise inside of the service lane is also a plus. More

nice service I always get nice services at this location, they could be cheaper. The wait may sometimes be long always a good idea to leave with them. I always get nice services at this location, they could be cheaper. The wait may sometimes be long always a good idea to leave with them. More

Epitomizes the Excellence For Which Mercedes-Benz is Known I have been a loyal customer of Mercedes-Benz of Arlington since they were known only as American Service Center. The quality of service, the helpful I have been a loyal customer of Mercedes-Benz of Arlington since they were known only as American Service Center. The quality of service, the helpfulness, knowledge and friendliness of the staff is beyond comparison, and (besides the cars) is the primary reason I keep coming back. This, despite there being two other Mercedes-Benz dealers closer to my home! More

Check Engine In and out, just as expected. Dropped the car off on a Monday, so the dealership was busy (just like an emergency doc's office). In and out, just as expected. Dropped the car off on a Monday, so the dealership was busy (just like an emergency doc's office). More

Service experince The customer may never be always right but the service is always perfect. I'm not a mechanic and what I think is wrong and needs fixing may not be co The customer may never be always right but the service is always perfect. I'm not a mechanic and what I think is wrong and needs fixing may not be correct but my Mercedes Service Advisor (Gary Burk) knows his stuff and what my vehicle needs. It's all about service, period. More

Excellent Service I've been a MB owner since 1999. MB of Arlington has always given me "red carpet" treatment from the buying to the service of my car. In the past, I've been a MB owner since 1999. MB of Arlington has always given me "red carpet" treatment from the buying to the service of my car. In the past, when I've needed help because of an accident they bend over backwards to make sure my car was taken care of. Never had a bad experience, and that's saying a lot! More

Professional Salesman an Management as well Because of a great feeling after all Timur got that magic sense to convince my wife an my self I got two Mercedes now my wife name is Mercedes an my c Because of a great feeling after all Timur got that magic sense to convince my wife an my self I got two Mercedes now my wife name is Mercedes an my car both of them are BEAUTIFUL thanks More

Always great service and repair work Dan Moreau has been my service person for over 15 years and is always a pleasure to work with. He understands my tight timelines as well as my vehicl Dan Moreau has been my service person for over 15 years and is always a pleasure to work with. He understands my tight timelines as well as my vehicle and it's optimal performance. He's honest in his assessment as to what needs to be done on my vehicle and when and in what order it needs to take place. I have learned to value and respect his judgement and many years of experience in the service industry. I truly enjoy his professionalism and great attitude toward customer service. More