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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.9
874 Reviews
Call Dealership (703) 525-2100
View Awards

585 North Glebe Road

Arlington, VA

22203

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Showing 874 reviews

December 15, 2023

It was very easy to make the appointment, and Hugh went out of his way to help me. Having the car picked up at my home and delivered after the service added to the ease of the experience. More

by wavewaltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
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Dec 15, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks very much for your review and kind words about your experience with our Service Department and our Service Advisor Hugh McGuire At Mercedes-Benz of Arlington we understand how valuable your time is, so our valet service is one more way for us to provide the outstanding service you deserve. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

December 07, 2023

Frank is very friendly and super helpful! I had a great experience to purchase our first Mercedes! Highly recommend! More

by shen.xiang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Namin
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Dec 07, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Shen, we believe in going the extra mile to ensure that our customers have an exceptional experience with us. That's why we want to take a moment to express our sincere gratitude for choosing Mercedes-Benz of Arlington for your recent Purchase. We are truly honored that you placed your trust in us. Your satisfaction is our top priority, and we are delighted to hear that our dealership and Frank Namin in particular met your expectations. We look forward to serving you again and exceeding your expectations in the future. If you have any questions or need further assistance, please don't hesitate to reach out to us! Thank you, Mike Fisher, Business Development Center Manager, 703-284-2575.

December 06, 2023

MB of Arlington has always been reliable for our needs. Dave, the service dept manager is awesome. More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk, Dave Smith
Report | Print
Dec 06, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Good Morning, Mimi. We appreciate your feedback and 5-star rating. As a long-time customer you know that we strive to put the needs of our customers first. I'm pleased to hear that you experienced the outstanding treatment you deserve. We value your business and hope to work with you again in the future when your car requires a little TLC. Don't hesitate to contact us with questions or concerns. Once again, thanks very much. Mike Fisher, Business Development Center Manager, 703-284-2575.

December 02, 2023

excellent service mangers, managers are very courteous and accommodating knowledgeable mechanics best dealership in the area More

by evamurphy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Smoak, Garry Burk
Report | Print
Dec 02, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your review and kind words about your experience with our Service Department. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

November 10, 2023

Great service. They were very responsive to my questions and answered them all quickly. Thank s More

by fross10130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Nov 14, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your review and kind words about your experience with our Service Department. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

November 09, 2023

Hugh McGuire is the main reason I use this location for service. He is the best. I did buy my first Mercedes there some 25 years ago too. More

by terrence.duvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Nov 14, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your review and kind words about your experience with our Service Department and your Service Advisor Hugh McGuire. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

November 07, 2023

Raheem was amazing, finale team was great. Super happy. Curious about the free car washes More

by Chris.joseph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheem, Ron Moghisi, Azzam Altahir, Garry Burk, Brian Cahill, Mike Fisher
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Nov 08, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your review and kind words about your experience with our Sales Department as well as our Sales Consultant Raheem Sheikh. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

November 04, 2023

The advisory is great, the service was fast and the service they offer with the rental car is great and helpful also the waiting area is well appreciated More

by lovito1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Report | Print
Nov 08, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your review and kind words about your experience with our Service Department and our Service Advisor Garry Burk. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

October 21, 2023

Great service as usual, prompt and courteous service advisor. Fast delivery and very clean car wash More

by Alikmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir, Geoff Smith
Report | Print
Nov 08, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with our Service Department. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage and hope to see you again when your vehicle is ready for some TLC. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

October 19, 2023

Pleasant and attentive to your concerns and timely responses. Easy to make appointments and get loaner cars More

by debjwill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Oct 20, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your 5 star review and kind words about your experience with our Service Department. At Mercedes-Benz of Arlington we understand how valuable your time is and we always do our best to take care of our customers first. We really appreciate your patronage. If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

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