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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.9
850 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 850 reviews

December 27, 2015

Customer As always, Hugh and the staff did a terrific job. Honest, knowledgable,fair and timely. It is a pleasure to do business with him and I actually look f More

by Oberon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
December 26, 2015

Exceptional Service The service advisor was very honest in explaining the problem with my car. He treated me well. He was cordial. The service environment was very welcom More

by Good Guy
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
December 25, 2015

Worthy of a Mercedes dealership American Service Center once again lived up to its great reputation. Great communication, excellent procedures for dropping off and picking up your ca More

by Reviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire, Dave Smith
December 24, 2015

service excellent service. when I pulled into the garage, I was met by service personnel who paged my service representative right away. Garry Burke knows w More

by ML250
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
December 23, 2015

Service Visit Gary Burke was great, very informative and professional. Greg Turner took care of me in the lane and made sure I got to Gary quickly and the whole pro More

by RogueSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Turner, Garry Burk
December 20, 2015

Excellent customer service This was my best car sales transaction EVER! Paul was responsive from the very beginning. Also, John Monro in finance was great to interact with. More

by Candy339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tchong
December 19, 2015

Timely repair, Solved problem with radio/antenna on older car. Have to make sure that technician familiar with 560SL model is available when I come in for service. More

by cantho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
December 16, 2015

Awesome!!!! Very professional always, I feel very comfortable explaining any concerns I have about my car he is such a good listener just an Awesome Service Advi More

by Barbara K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
December 10, 2015

Great customer service The service guy named Wondy has been always very helpful every time I go there. He smiles, greets me and take care of me. He provides a really good se More

by killer81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wondy
December 10, 2015

Evaluation Winterization topping oil, checking engine, regulate tires air pressure and cleaning. All was complementary service. Gary has been of great help and a More

by Benz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
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