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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
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Customer As always, Hugh and the staff did a terrific job. Honest, knowledgable,fair and timely. It is a pleasure to do business with him and I actually look f As always, Hugh and the staff did a terrific job. Honest, knowledgable,fair and timely. It is a pleasure to do business with him and I actually look forward to the new experience. More
Exceptional Service The service advisor was very honest in explaining the problem with my car. He treated me well. He was cordial. The service environment was very welcom The service advisor was very honest in explaining the problem with my car. He treated me well. He was cordial. The service environment was very welcoming. My car was done in a timely manner. More
Worthy of a Mercedes dealership American Service Center once again lived up to its great reputation. Great communication, excellent procedures for dropping off and picking up your ca American Service Center once again lived up to its great reputation. Great communication, excellent procedures for dropping off and picking up your car. Indoor service lane. Expert service advisors. Thank you. More
service excellent service. when I pulled into the garage, I was met by service personnel who paged my service representative right away. Garry Burke knows w excellent service. when I pulled into the garage, I was met by service personnel who paged my service representative right away. Garry Burke knows what needs to be done and is quite efficient. More
Service Visit Gary Burke was great, very informative and professional. Greg Turner took care of me in the lane and made sure I got to Gary quickly and the whole pro Gary Burke was great, very informative and professional. Greg Turner took care of me in the lane and made sure I got to Gary quickly and the whole process was easy and is what every Mercedes owner loves. Well done! More
Excellent customer service This was my best car sales transaction EVER! Paul was responsive from the very beginning. Also, John Monro in finance was great to interact with. This was my best car sales transaction EVER! Paul was responsive from the very beginning. Also, John Monro in finance was great to interact with. More
Timely repair, Solved problem with radio/antenna on older car. Have to make sure that technician familiar with 560SL model is available when I come in for service. Solved problem with radio/antenna on older car. Have to make sure that technician familiar with 560SL model is available when I come in for service. More
Awesome!!!! Very professional always, I feel very comfortable explaining any concerns I have about my car he is such a good listener just an Awesome Service Advi Very professional always, I feel very comfortable explaining any concerns I have about my car he is such a good listener just an Awesome Service Advisor. More
Great customer service The service guy named Wondy has been always very helpful every time I go there. He smiles, greets me and take care of me. He provides a really good se The service guy named Wondy has been always very helpful every time I go there. He smiles, greets me and take care of me. He provides a really good service. I hope his effort won't go unnoticed. More
Evaluation Winterization topping oil, checking engine, regulate tires air pressure and cleaning. All was complementary service. Gary has been of great help and a Winterization topping oil, checking engine, regulate tires air pressure and cleaning. All was complementary service. Gary has been of great help and attentive to my satisfaction for the last four years. Thanks More