Mercedes-Benz of Arlington an American Service Center Company

Great. I have known this dealership for a number of years as well as those that work there, from the service, to sales to the financial personnel. Everyone h I have known this dealership for a number of years as well as those that work there, from the service, to sales to the financial personnel. Everyone has been very professional, polite and friendly. The dealership always has a refined and pleasant atmosphere. I have known my Service Manager, Dan Moreau, for a number of years, he is always very professional and has a great smile and a kind word. John Monroe, the financial adviser, is always very kind, patient and does a great job in explaining any questions posed to him. I just met Greg Smoak, he too was very professional and helpful. All those that I have dealt with have always taken the time to talk with about any questions I have at the time. Thank you for your attention and great service. More

Amazing Experience Frank is one of the best sales people I have met. Amazing wealth of knowledge, and a great person. He did not have exact vehicle I was looking for but Frank is one of the best sales people I have met. Amazing wealth of knowledge, and a great person. He did not have exact vehicle I was looking for but I left wishing I gave my business to him. More

Thorough, professional, clean, accommodating This dealership has refined the service process and really listens to the feedback of its customers. The facility is professional and well maintained This dealership has refined the service process and really listens to the feedback of its customers. The facility is professional and well maintained and great service More

James "Hollywood" Henderson nailed it with 1 phone call & 1 After visiting a few dealerships and having my time wasted by salesmen not listening and trying to guide me into vehicles that I did not want. Mr. Hen After visiting a few dealerships and having my time wasted by salesmen not listening and trying to guide me into vehicles that I did not want. Mr. Henderson listened to me carefully and upon my visit had two vehicles ready for me to review and test drive. He nailed it with the first one. We test drove it, I loved it, the finance manager was wonderful and efficient. I arrived around 10 AM and drove away in my new vehicle before Noon. Best car buying experience ever!! More

Totally outstanding The staff seem to have a wonderful response to questions. They're truly professional in all areas regarding customer service. Keep up the good work. The staff seem to have a wonderful response to questions. They're truly professional in all areas regarding customer service. Keep up the good work. More

Hugh McGuire is incredibly helpful Hugh McGuire as a service specialist is one of the best. He attends to every detail and does it with humor and a smile when appropriate. Hugh McGuire as a service specialist is one of the best. He attends to every detail and does it with humor and a smile when appropriate. More

They dont deserve to have not even one star The people who gave them glowing reviews must be non minorities or they did not have to deal with ann myers or david smith. If u are a minority stay The people who gave them glowing reviews must be non minorities or they did not have to deal with ann myers or david smith. If u are a minority stay away from this place More

A quality experience every time. I appreciate the thoroughness and attention to detail the staff provide regarding my vehicle. They are accommodating when scheduling and getting work I appreciate the thoroughness and attention to detail the staff provide regarding my vehicle. They are accommodating when scheduling and getting work completed on time. More

Excellence the service manager that I have always dealt with in regards to any of my cars is Mr. McNeely. He has always gone above and beyond to ensure that the the service manager that I have always dealt with in regards to any of my cars is Mr. McNeely. He has always gone above and beyond to ensure that the wok done on my car was excellent. He always calls me with an update and if there are price changes to what he told me when I bought in for service. If I want something else done while they car is in service; he makes sure that my request is taken care of. I would never take my car to anyone else but MB of Arlington as long as he is working there. He is very patient, even when I call in upset about a problem with my car!! I say kudos to MB for hiring such a great person to represent them. I will always bring my car there as long as Mr. McNeely is my service manager. More

Best dealer I have a very good service of my visit, my broblem sloved,friendly and helpful straffs.I would reccomend this dealer to other. This is a best dealer e I have a very good service of my visit, my broblem sloved,friendly and helpful straffs.I would reccomend this dealer to other. This is a best dealer ever More