Mercedes-Benz of Arlington an American Service Center Company

Outstanding service I was very satisfied with the quality of work performed on my E63, and it took less time than expected. my service did his best to keep me informed. I was very satisfied with the quality of work performed on my E63, and it took less time than expected. my service did his best to keep me informed. More

Excellant Service Manager Kit Cross has been my immediate contact at the service center for years. He has always given 100% in his dealings and I can expect nothing less than Kit Cross has been my immediate contact at the service center for years. He has always given 100% in his dealings and I can expect nothing less than honesty and straightforwardness when it comes to serving my car. More

Excellent Service by Hugh McGuire Hugh McGuire is both professional and personable. He has been my representative for a number of years and I am never disappointed. I trust him compl Hugh McGuire is both professional and personable. He has been my representative for a number of years and I am never disappointed. I trust him completely. Congratulations on having such an excellent employee on your staff. More

Great Service Its always easy to get an appointment and the service is completed with out issue. Kit has taken care of my Mercedes GLE 350 since I purchased it and Its always easy to get an appointment and the service is completed with out issue. Kit has taken care of my Mercedes GLE 350 since I purchased it and is someone I trust. More

Superb Donald McNeely provides excellent customer service. He listens to my requests and concerns with sincere attention. Donald works with the mechanics and Donald McNeely provides excellent customer service. He listens to my requests and concerns with sincere attention. Donald works with the mechanics and analyzes vehicle reports to determine the best protocol for the challenge of vehicles at hand. I will definitely recommend and continue to bring my vehicle to Mercedes Benz of Arlington. Donald Thank you!!! More

As I said I only leave my car if Hugh McGuire is there. I only leave my car for service if Hugh McGuire is there. He has serviced my car for so many years I can’t count back. I trust him explicitly I only leave my car for service if Hugh McGuire is there. He has serviced my car for so many years I can’t count back. I trust him explicitly More

I always leave satisfied after my service Even though Mercedes maintenance is an expensive proposition, we all go into buying a Mercedes with eyes wide open. My objective when I bring my cars Even though Mercedes maintenance is an expensive proposition, we all go into buying a Mercedes with eyes wide open. My objective when I bring my cars in for service/repairs, is to feel like I understand why I need to have something done and have a clear understanding of what the work order entails. Then I need to be able to trust my Service Advisor, based on many engagements. Dan Moreau has met my expectations for 14 years or so. More

Routine Maintenance Dropped the car off and the service adviser went over all my comments and made recommendations. Also had the car detailed and it came out excellent. Dropped the car off and the service adviser went over all my comments and made recommendations. Also had the car detailed and it came out excellent. More

Trustworthy, Convenient and Thorough Services - Everytime!! Kit is awesome!! He makes having to spend $$ for car repairs less painful!! :-) Very pleasant demeanor a wonderful "people person". He explains nee Kit is awesome!! He makes having to spend $$ for car repairs less painful!! :-) Very pleasant demeanor a wonderful "people person". He explains needed services very well!! Only place I trust for my services. When they fix it it's fixed!!! Happy Holidays!! More

Excellent Sevice Department The customer service is excellent. I am very pleased with the service I received. They made me feel welcome. The clearly stated what service they w The customer service is excellent. I am very pleased with the service I received. They made me feel welcome. The clearly stated what service they were going to preformed. More