
Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
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Luxury Brand with Royalty Service I have only been a Mercedes-Benz owner for a few years. While the brand speaks for itself, I submit the one thing I have enjoyed and impresses me the I have only been a Mercedes-Benz owner for a few years. While the brand speaks for itself, I submit the one thing I have enjoyed and impresses me the most is the royal treatment I receive from my service advisor, Derek Humelsine. Derek always goes above and beyond to schedule my service appointments around my busy travel schedule and always calls me back to answer any questions or concerns I might have. He is truly an asset to the Mercedes-Benz of Arlington dealership. More
Knowledgeable, experienced service rep There is a reason that I have been dealing with Hugh McGuire as my service advisor for 20-some years: I trust him to give me the best advice and servi There is a reason that I have been dealing with Hugh McGuire as my service advisor for 20-some years: I trust him to give me the best advice and service, and he continues to meet and often exceeds my expectations. More
Great customer service. The service department is what keeps me driving Mercedes. They are always very professional and timely. I have worked with Dan in the service depart The service department is what keeps me driving Mercedes. They are always very professional and timely. I have worked with Dan in the service department and he is the reason I continue to purchase vehicles from the dealership. More
Very good experience, one that I look forward to again. The dealership (CPO) is great. Mr. Malick Faye is an awesome sales consultant. He's very professional and he cares about his customer's. He insured th The dealership (CPO) is great. Mr. Malick Faye is an awesome sales consultant. He's very professional and he cares about his customer's. He insured that my buying experience was worry and hassle-free. I would highly recommend Mr. Malick Faye to anyone looking to buy a vehicle. Thanks to Mr. Malick Faye, I had an awesome experience that I would gladly share and and recommend. He is an asset to the organization! Thank you and I will be a repeat customer! More
Great used car buying experience! This dealership has great service. Mr. Malick Faye was very helpful, friendly, and professional! I had a great experience and am very happy with my ca This dealership has great service. Mr. Malick Faye was very helpful, friendly, and professional! I had a great experience and am very happy with my car. More
Great Service! Great Service provide to customer. Quality service, Service team caters to the customers needs. Keeping the customer involved of what's begin done Great Service provide to customer. Quality service, Service team caters to the customers needs. Keeping the customer involved of what's begin done to the vehicle. More
Top Shelf Service Dept M-B Arlington is the ONLY place I will have my M-B's serviced, and I have done so for 20 years now. Excellent service department in all respects. Mr M-B Arlington is the ONLY place I will have my M-B's serviced, and I have done so for 20 years now. Excellent service department in all respects. Mr. Kit Cross is always most helpful in explaining what things must be acccomplished, what things should be accomplished, and why. I have total trust. It is most obvious that the Service Mgr, Mr Smith, has a well-oiled professional Team, who do care about your luxury vehical. Thank You Kit. More
Service To Check Tire Pressure I Brought My Vehicle In MB Of Arlington Because My Tire Pressure Wad Low ... Derek Had My Tire Checked And Gave Me A Detailed Review Of What The Issue I Brought My Vehicle In MB Of Arlington Because My Tire Pressure Wad Low ... Derek Had My Tire Checked And Gave Me A Detailed Review Of What The Issue Was. I Was Up And Running In 2 Hours More
Excellent Service Excellent service especially Vernon the chauffer who picks up and returns my vehicle and loaner. Garry Burk is also very helpful wrt explaining issues Excellent service especially Vernon the chauffer who picks up and returns my vehicle and loaner. Garry Burk is also very helpful wrt explaining issues and costs More
B Service My service advisor explain to me what needed to be done on my vehicle and made sure, I understood. He also help me save some money, awesome service ad My service advisor explain to me what needed to be done on my vehicle and made sure, I understood. He also help me save some money, awesome service advisor. More