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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
881 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 881 reviews

September 12, 2018

Luxury Brand with Royalty Service I have only been a Mercedes-Benz owner for a few years. While the brand speaks for itself, I submit the one thing I have enjoyed and impresses me the More

by WhitfordIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John (Finance), JT Tillery, Clayton Garrett, Derek Humelsine
Sep 13, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Derek Humelsine in our service department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 03, 2018

Knowledgeable, experienced service rep There is a reason that I have been dealing with Hugh McGuire as my service advisor for 20-some years: I trust him to give me the best advice and servi More

by Monxa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Sep 04, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Hugh McGuire in our Service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 31, 2018

Great customer service. The service department is what keeps me driving Mercedes. They are always very professional and timely. I have worked with Dan in the service depart More

by CSchellhas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Sep 01, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Dan Moreau in our service department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 17, 2018

Very good experience, one that I look forward to again. The dealership (CPO) is great. Mr. Malick Faye is an awesome sales consultant. He's very professional and he cares about his customer's. He insured th More

by AMG_PWR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malick Faye
Aug 18, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Malick Faye in our sales department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 17, 2018

Great used car buying experience! This dealership has great service. Mr. Malick Faye was very helpful, friendly, and professional! I had a great experience and am very happy with my ca More

by Hannah K
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malick Faye
Aug 18, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Malick Faye in our sales department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 16, 2018

Great Service! Great Service provide to customer. Quality service, Service team caters to the customers needs. Keeping the customer involved of what's begin done More

by cynsbenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Sazeem-Service, Donald McNeely
Aug 17, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Jerry-Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 11, 2018

Top Shelf Service Dept M-B Arlington is the ONLY place I will have my M-B's serviced, and I have done so for 20 years now. Excellent service department in all respects. Mr More

by Jerry C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
Aug 14, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Jerry-Thanks for your review as well as the kind words toward Kit Cross and Dave Smith in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 08, 2018

Service To Check Tire Pressure I Brought My Vehicle In MB Of Arlington Because My Tire Pressure Wad Low ... Derek Had My Tire Checked And Gave Me A Detailed Review Of What The Issue More

by ToniRedApples01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Aug 09, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 08, 2018

Excellent Service Excellent service especially Vernon the chauffer who picks up and returns my vehicle and loaner. Garry Burk is also very helpful wrt explaining issues More

by Real Dr Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon , Garry Burk
Aug 09, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Garry Burk in our service department as well as your valet Vernon. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 05, 2018

B Service My service advisor explain to me what needed to be done on my vehicle and made sure, I understood. He also help me save some money, awesome service ad More

by Kirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliott Brown, Kit Cross, Donald McNeely, Derek Humelsine
Aug 06, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Kirk -Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

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