Mercedes-Benz of Arlington an American Service Center Company

Excellent We recently purchased a C300 4matic from the dealership. Mallick worked with us throughout the process of examining and test driving a number of cars. We recently purchased a C300 4matic from the dealership. Mallick worked with us throughout the process of examining and test driving a number of cars. He was exceptional in his knowledge and the overall support that he provided. More

Best Vehicle Breakdown Experience Ever! My car wouldn’t start one morning. Mercedes roadside assistance came to my house and towed my car to Mercedes of Arlington free of charge! (Btw Roadsi My car wouldn’t start one morning. Mercedes roadside assistance came to my house and towed my car to Mercedes of Arlington free of charge! (Btw Roadside is perhaps my all-time fave benefit offered by Mercedes). They put me in a loaner C300 (Which now has to be my next car! I’m in love). Kit fixes the problem as he always does with no cost due to my 50K warranty. One would assume that when your vehicle stops working, it’s going to be a bad day... never the case at Mercedes of Arlington. More

Thanks for everything Kit Cross! Kit is always available to help me with any issues. He provides great explanations of the services, and he makes me feel comfortable with the overall Kit is always available to help me with any issues. He provides great explanations of the services, and he makes me feel comfortable with the overall process. Kit, I appreciate your professionalism and candor. More

Excellent and Quick As always, Dan Moreau took great care of me. This kind of service is why I have bought 10 Mercedes from American Service Center (MB of Arlington) and As always, Dan Moreau took great care of me. This kind of service is why I have bought 10 Mercedes from American Service Center (MB of Arlington) and will keep coming back. More

Malick Faye was very professional and caring. Malick Faye was our idea of excellent sales professional. He found the car we wanted and made sure that it was exactly right. His follow up from actu Malick Faye was our idea of excellent sales professional. He found the car we wanted and made sure that it was exactly right. His follow up from actual purchase to making sure everything was exactly right was exemplary. More

Outstanding service and quality. Top flight dealership with friendly professional staf. Never disappointed with the experience since I moved to the area and stayed having my vehicle s Top flight dealership with friendly professional staf. Never disappointed with the experience since I moved to the area and stayed having my vehicle serviced here. More

Always welcoming and professional I truly appreciate the customer service and maintenance performed on my vehicles every time I need to bring the car s in. They always keep me posted I truly appreciate the customer service and maintenance performed on my vehicles every time I need to bring the car s in. They always keep me posted on status. I get a freshly washed and vacuumed car back when I pick it up. More

Great Customer Service Edwin did a very very fast and complete service on the car but he always go above and beyond to help me when I come. Let him know Mr Banks said I appr Edwin did a very very fast and complete service on the car but he always go above and beyond to help me when I come. Let him know Mr Banks said I appreciate his work ethic at your dealership More

great service work on tire was done quickly and it helped from an earlier tire problem that this visit was covered with little cost. So a bad blow out turned out to work on tire was done quickly and it helped from an earlier tire problem that this visit was covered with little cost. So a bad blow out turned out to not too much an inconvenience and surprisingly low cost because of the protection. More

fast and perfect Thank you for your quality service always at convenient time, with a reasonable price, a loaner car and friendly and professional staff.As well as som Thank you for your quality service always at convenient time, with a reasonable price, a loaner car and friendly and professional staff.As well as some food and perfect coffee. Aleksey More