Mercedes-Benz of Arlington an American Service Center Company

New E350 I am very happy with my purchase. The process was painless and all of my paperwork was completed in advance and Malick and Carl provided me with pati I am very happy with my purchase. The process was painless and all of my paperwork was completed in advance and Malick and Carl provided me with patience. I couldn't be happier with my purchase. More

Oil Change and battery check Overall I like the dealership! I was a little bother about having to come back to have them look at battery since I live in Maryland..Mr. Humelsine di Overall I like the dealership! I was a little bother about having to come back to have them look at battery since I live in Maryland..Mr. Humelsine did apologize about that! I like that he is very forward and straight up about any problems or issues I have about my vehicle! More

Inspection All employees were very friendly and quick to try and help. Area is very clean and accomadating. Didnt feel like i was being charge too much and good All employees were very friendly and quick to try and help. Area is very clean and accomadating. Didnt feel like i was being charge too much and good service. More

Tire monitor lights ON most of the time The complaint was corrected to my satisfaction: Corrected tire pressure and reset TPM sensors. Dan Moreau, as usual, was very professional in his deal The complaint was corrected to my satisfaction: Corrected tire pressure and reset TPM sensors. Dan Moreau, as usual, was very professional in his dealings with me. More

Best customer experience ever This has been the best car buying experi nice ever. Malick understood my needs, was/is extremely respectful and helpful, he followed up my needs and o This has been the best car buying experi nice ever. Malick understood my needs, was/is extremely respectful and helpful, he followed up my needs and offered the best he has. While delivering my new car he went over every single spec and explained all the most important features of the car. Extremely satisfied! More

Excellent Facility and Service Great center, amazing people, excellent service! I love this place, everyone is friendly, efficient and all of them give the extra mile in professiona Great center, amazing people, excellent service! I love this place, everyone is friendly, efficient and all of them give the extra mile in professionalism and customer service. More

Oh it was wonderful American service center is the best I will always go there to service my vehicle. Just wish they could provide coupons more often because I need more American service center is the best I will always go there to service my vehicle. Just wish they could provide coupons more often because I need more work done. More

Outstanding! Prompt, courteous service from scheduling appointment- to accepting vehicle for service - to pickup of courtesy car - to checkout at service completi Prompt, courteous service from scheduling appointment- to accepting vehicle for service - to pickup of courtesy car - to checkout at service completion. Very efficient; customer focused. More

Friendly and helpful Very honest and trustworthy. Service on a very timely fashion as promised. Service with a smile. The waiting lounge is very comfortable. Friendly and Very honest and trustworthy. Service on a very timely fashion as promised. Service with a smile. The waiting lounge is very comfortable. Friendly and courteous staff and technicians More

Excellent customer service The Arlington dealership accommodated me in the schedule and could perform the service in my car within the next day. Great customer service. I was pr The Arlington dealership accommodated me in the schedule and could perform the service in my car within the next day. Great customer service. I was provided a loaner, which worked perfectly. More