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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
881 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 881 reviews
September 01, 2019
2020 GLE 350 Greg Smoak was very thorough throughout the whole process. This is our 4th car purchase with Mercedes Benz Arlington and we’ve been very pleased with Greg Smoak was very thorough throughout the whole process. This is our 4th car purchase with Mercedes Benz Arlington and we’ve been very pleased with everyone there More
by Diane
Employees Worked With
Greg Smoak, Edwin Cortez
August 23, 2019
Regular Scheduled Tuneup All work done in a timely manner and no surprise costs. Work completed in less than two hours. The bill was what I expected it to be. All work done in a timely manner and no surprise costs. Work completed in less than two hours. The bill was what I expected it to be. More
by Author
Employees Worked With
Kevin Dean, Kevin Dean
August 15, 2019
Weldon Review I have been a customer for five years and have always received prompt and professional customer service They are thorough in their explanation of rec I have been a customer for five years and have always received prompt and professional customer service They are thorough in their explanation of recommended maintenance and mentions any discounts that may apply. More
by E350
Employees Worked With
Hugh McGuire
August 09, 2019
Service and warranty experience with American Service Center As always over many years with multiple Mercedes, the service experience with American Service Center was excellent. While I went in for a warranty m As always over many years with multiple Mercedes, the service experience with American Service Center was excellent. While I went in for a warranty matter, my service advisor, Derek Humelsine, called and said that a service maintenance was appropriate given the mileage and also said that, because of a special discount available, the service would be only half the usual cost. This was very helpful in deciding to have the broader service done. Vehicle ready on time and explanation of service was excellent. More
by SPMC
Employees Worked With
Derek Humelsine
August 07, 2019
Check engine light is never a good thing I appreciated Dan Moreau’s help getting my engine work covered by MB and helping me with a rental car for the week it took to fix my car. Dan is fan I appreciated Dan Moreau’s help getting my engine work covered by MB and helping me with a rental car for the week it took to fix my car. Dan is fantastic! More
by Momoftwo
Employees Worked With
Dan Moreau
July 10, 2019
Enjoyable Purchase I arrived at 1:15pm at this dealers location, met with Kathryn Walker a very personable greeting. I had did my research on the vehicle I wanted and I I arrived at 1:15pm at this dealers location, met with Kathryn Walker a very personable greeting. I had did my research on the vehicle I wanted and I walked away with the vehicle I chose and wanted within 2 miles. A great experience and I would recommend this dealership to all people who are looking for a great experience while spending your money. More
by CterryW
Employees Worked With
Kathy Walker
July 09, 2019
Great service! The service department runs like a fine Mercedes! I'm always super-impressed with the staff's courteous attitude. I have been working with the deale The service department runs like a fine Mercedes! I'm always super-impressed with the staff's courteous attitude. I have been working with the dealership for 17 years and will likely buy my next car there because I appreciate the top-notch after-care. More
by kpoole82
Employees Worked With
Garry Burk
July 05, 2019
Very good service Awesome , very nice and professional staff, i love the service and the place . Azzam is very professional salesman, Dan is very professional in offer Awesome , very nice and professional staff, i love the service and the place . Azzam is very professional salesman, Dan is very professional in offering services to me. I love to deal with both now and then. More
by Laith Alchalabi
Employees Worked With
Azzam Altahir, Dan Moreau
June 28, 2019
Mercedes Benz Newbie! My husband and I purchased my FIRST MB from Mercedes-Benz of Arlington and our experience was phenomenal!! Malick Faye was our salesperson and he was My husband and I purchased my FIRST MB from Mercedes-Benz of Arlington and our experience was phenomenal!! Malick Faye was our salesperson and he was extremely welcoming and patient even though we came in late in the evening to test drive a car I found online. The entire team was amazing to us and I’m extremely happy with my purchase so far. More
by Mrsdavis97
Employees Worked With
Carl Durham and Mark Fisher, Malick Faye
June 20, 2019
Fantastic Service. My Service manager (Kit Cross) was terrific in every way. I don't miss an opportunity to tell my coworkers how pleased I am with Mercedes Benz of Arli My Service manager (Kit Cross) was terrific in every way. I don't miss an opportunity to tell my coworkers how pleased I am with Mercedes Benz of Arlington. More
by myersagiv
Employees Worked With
Kit Cross
