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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
881 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 881 reviews

November 07, 2019

Smooth Our salesman was extremely accommodating. We never felt rushed or pressured and everything was delivered as promised. He even came to our house to hel More

by Iamnotdeadyet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smoak, Azzam Altahir
Nov 08, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

October 29, 2019

Awesome Kevin Dean is the best! He was easy to work with, professional, and accommodating. I would recommend Kevin to anyone that needed service, he is the b More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dean
Oct 30, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward your service advisor Kevin Dean. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

October 26, 2019

Mercedes wiper repair and satellite radio reprogramming I needed my wiper nozzle replace and access to my satellite radio channels. I was able to get the wiper nozzle replaced, but I wasn’t able to get acc More

by Joseyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Oct 28, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and feedback. Our Service Manager, Dave Bloom would like you to contact him regarding the satellite radio system. We appreciate your business and Dave may be reached at 703.284.2583. Brian Ackman Business Development Center, Manager (703) 284.2553

October 22, 2019

Always courteous and treated with respect Staff go out of their way to ensure your experience is quality and memorable. Never have experienced any issues when I visit. Will always recommend. More

by QueenPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross, Joe Popperwell
Oct 23, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward our dealership staff. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

October 19, 2019

Excelllent service Prompt and expert service provided with excellent manners,.This is the reason that encourages me to keep using your dealership in Arlington. It's grea More

by Longo Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Namin, Garry Burk, Malick Faye
Oct 23, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

October 13, 2019

Extremely pleasant experience in purchasing new car Alvin Daniels was my salesman and he is the best! He treats you with respect, no "conning", and exercises foresight so everything is handled without More

by Cossack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Papadopoulos, Alvin Daniels
Oct 14, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership and especially towards Alvin Daniels in our Sales Department as well as Mike Papadopoulos our Finance manager. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 04, 2019

Fantastic customer service with knowledgeable sales representatives willing to go the extra mile.! I already recommended this dealer to a friend who is looking for a new Mercedes Benz. More

by Johana Nieto
Recommend Dealer
Yes
Employees Worked With
Antonio with financial department , Frank Namin
Oct 08, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Johana-Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 27, 2019

Lots of TLC I've purchased two cars from this dealership. Being a repeat customer speaks volumes. Working with Malick Faye has been great! I gave him my "specs" a More

by Judith.D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durham, Malick Faye
Sep 30, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Judith-Thanks for your 5 star review and kind words toward Malick Faye in our Sales Department as well as our Finance Manager Carl Durham. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 26, 2019

What an awesome experience, all around! I purchased my first Mercedes this past week from Alvin Daniels. Mr. Daniels treated me as a valued customer not only while I searched for vehicles, b More

by 6Parsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Daniels
Sep 30, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward Alvin Daniels in our Sales Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 25, 2019

Quick and Friendly My experience at Mercedes was good, I was taken care of promptly by my sales rep. Sophia had a vehicle ready for me to view before I arrived. Then, we More

by Derrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sophia Watson
Sep 30, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Derrick-Thanks for your 5 star review and kind words toward Sophia Watson in our Sales Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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