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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
881 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 881 reviews

March 05, 2020

I recently worked with Natalie (Collision center Dept.), as referred by my friend who had his car repaired here. She provided me the great service and was very helpful. Thank you! You can be sure that you h More

by Anne
Recommend Dealer
Yes
Employees Worked With
Natalia Galdames
Mar 10, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Anne-Thanks for your 5 star review and kind words toward our Natalie Galdames in our Collision Center. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

March 03, 2020

I strongly recommend Dan Moreau as Service Advisor If I could give higher than 5 stars, I would. Dan Moreau provided me with excellent customer service. His communication was excellent, he kept me info More

by Ians
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Mar 04, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Ian -Thanks for your 5 star review and kind words toward your service advisor Dan Moreau as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

March 02, 2020

Malick made my car buying experience less stressful by providing great customer service through every step of the process. He was professional, thorough and knowledgeable. More

by youdtnome
Recommend Dealer
Yes
Employees Worked With
Malick Faye
Mar 02, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your sales consultant Malick Faye as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 29, 2020

I have been a repeat customer always for S series model! ! Excellent service and knowledge and detailed attention!! Incredible follow up!! Paul Tchong is truly a top professional! You have a Gem on your team! More

by josie Wang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tchong
Mar 02, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Ms. Wang -Thanks for your 5 star review and kind words toward your sales consultant Paul Tchong as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 28, 2020

Malick Faye from Mercedes-Benz of Arlington provided great service. He was helpful, knowledgeable and professional. Left very pleasant impression when I was buying E-300. More

by MW
Recommend Dealer
Yes
Employees Worked With
Malick Faye
Feb 29, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your sales consultant Malick Faye as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 27, 2020

Kevin Dean is the best! He is the reason I bring my car here for service, he deserves a raise and an award for his excellent service More

by happy customer
Recommend Dealer
Yes
Employees Worked With
Kevin Dean
Feb 28, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our Kevin Dean is our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 27, 2020

It is always very pleasant to see Hugh, who goes out of his way to help, and ensure that all issues are addressed, which isn’t always simple, many being intermittent failures. Safety is paramount, as we fo More

by ZahidYousaf
Recommend Dealer
Yes
Employees Worked With
Mike, Hugh McGuire
Feb 28, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership as well as your service advisor Hugh McGuire. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 26, 2020

Great service from your dealer ship. Nice clean and would buy my next car from there. Mr. Mcguire is the man. Please thank him as well. More

by Littlemande
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Feb 28, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership as well as your service advisor Hugh McGuire. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We look forward to assisting you in your next purchased. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 24, 2020

Malick and MB of Arlington are the best! This is my 2nd purchase with Malick and both times have been easy and hassle free. They’ve also managed to have the exact car I was looking for both times. Great de More

by Adam
Recommend Dealer
Yes
Employees Worked With
Carl Durham, Malick Faye
Feb 24, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Adam - Thanks for your 5 star review and kind words toward our dealership as well as your sales consultant Malick Faye as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 23, 2020

Mercedes-Benz of Arlington is Wonderfully Accommodating- Especially Sam Yohanns in the Sales Department!!! They worked very hard to understand and meet my needs! Thank you! More

by Maria
Recommend Dealer
Yes
Employees Worked With
Sam Yohanns, Sales Department ??????????
Feb 24, 2020 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Maria- Thanks for your 5 star review and kind words toward our dealership as well as your sales consultant Sam Yohanns as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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