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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
881 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 881 reviews
April 30, 2020
B Service Efficiently performed and keep updated on a timely basis. Garry Burk is always knowledgeable, friendly and efficient. AMSC had appropriate social dist Efficiently performed and keep updated on a timely basis. Garry Burk is always knowledgeable, friendly and efficient. AMSC had appropriate social distancing protocols in place. More
by jaymeriwether
Employees Worked With
Garry Burk
April 29, 2020
Overall, I am satisfied with the sales and management departments. I am, however, disappointed in the service department. Received annual service and under the impression that everything was taken care o departments. I am, however, disappointed in the service department. Received annual service and under the impression that everything was taken care of. This was not the case. More
by Elzbet
Employees Worked With
Shelton Debraux, Derek Humelsine, Brent Crow
April 14, 2020
Scheduling was easy and prompt, the location ensured safety measures for both employees and customers during this pandemic! I had a loaner for one day and my car was finished next day. Overly satisfied! safety measures for both employees and customers during this pandemic! I had a loaner for one day and my car was finished next day. Overly satisfied! More
by Eman114
Employees Worked With
Kevin Dean
March 31, 2020
100,000 Mile Service The usual superior experience. Kit has always done a great job on all my cars over the years, for both my wife and I. Quality work done on time. The usual superior experience. Kit has always done a great job on all my cars over the years, for both my wife and I. Quality work done on time. More
by benzbum
Employees Worked With
Kit Cross
March 22, 2020
Excellent Sevice Always receive exceptional service here. Specifically Gary Burke my service guy takes great care of me and my car. I highly recommend this dealership Always receive exceptional service here. Specifically Gary Burke my service guy takes great care of me and my car. I highly recommend this dealership to anyone looking for a new or used Mercedes! More
by cpap
Employees Worked With
Garry Burk
March 21, 2020
Update software Great service. Competency from all employees from service manager to delivery folks. Always treated with respect. Coffee and water welcome. Great service. Competency from all employees from service manager to delivery folks. Always treated with respect. Coffee and water welcome. Service prompt, never delays or excuses. More
by heydinga
Employees Worked With
Dave Smith, Kevin Dean
March 20, 2020
Great service Professional team, great to work with them. Best quality of service, clean facility, friendly personnel, no wait time, deliver a great service, congra Professional team, great to work with them. Best quality of service, clean facility, friendly personnel, no wait time, deliver a great service, congratulations for work well done More
by Catalina12
Employees Worked With
Dan Moreau
March 13, 2020
Service made easy....and enjoyable This service visit was my first (A-Service and state inspection) for my year-old GLC300 4matic, which I purchased from Mercedes-Benz of Arlington. Ge This service visit was my first (A-Service and state inspection) for my year-old GLC300 4matic, which I purchased from Mercedes-Benz of Arlington. Getting an appointment that suited my schedule was a snap, thanks to my service advisor, Garry Burk! The necessary work itself was excellent. More
by William Allan Royce
Employees Worked With
Garry Burk
March 11, 2020
New purchase of vehicle Ordered a new vehicle using our go to salesman, Alvin Daniels. Ordering was easy, assembly time was reasonable and delivery was efficient. Alvin is al Ordered a new vehicle using our go to salesman, Alvin Daniels. Ordering was easy, assembly time was reasonable and delivery was efficient. Alvin is always on top of everything and make it a pleasure to do business. More
by devanmt14
Employees Worked With
Alvin Daniels
March 06, 2020
Excellent process und communication The service advisor Gary Burk was the best I have experienced in years! He's efficient and understands good and timely communication, so essential for The service advisor Gary Burk was the best I have experienced in years! He's efficient and understands good and timely communication, so essential for customers! More
by heikegramckow
Employees Worked With
Garry Burk
