Mercedes-Benz of Arlington an American Service Center Company

dependable, helpful, In 1994 I moved from a Mercedes dealership to your dealership due to poor service. I made several inquiries looking for a highly competent individual In 1994 I moved from a Mercedes dealership to your dealership due to poor service. I made several inquiries looking for a highly competent individual. The name, Hugh McQuire came up several times and I have been very satisfied working with him. I purchased a previously owned car in 2005 and again in 2018 because of the trustworthiness of Mr. McQuire. More

Very professional I have worked with Hugh McGuire since I purchased my 2011 vehicle in 2010. Hugh is very professional and has also recommended the right "treatment" f I have worked with Hugh McGuire since I purchased my 2011 vehicle in 2010. Hugh is very professional and has also recommended the right "treatment" for my GLK. More

Outstanding sales and service! I have worked with Dave until he was promoted and now Hugh as the service manager for all the Benz I have owned. They are both outstanding, explain th I have worked with Dave until he was promoted and now Hugh as the service manager for all the Benz I have owned. They are both outstanding, explain things clearly, and are very helpful. While there is a Benz dealer and service center closer to my house, I continue to choose American Service Center because of their team and that includes Paul Tchong who I have bought all my Benz from. More

Exceptional Service I've been taking my CLK for service at Mercedes-Benz of Arlington for about 15 years now and I have been very satisfied. My most recent visit, two day I've been taking my CLK for service at Mercedes-Benz of Arlington for about 15 years now and I have been very satisfied. My most recent visit, two days ago, was typically superb. Hugh McGuire was my service advisor. He immediately found the problem as we looked for the source of coolant leak and the car was ready within a few hours. What makes my visits to this service department unusually interesting and fun is that the service department, from the technicians I've met, to my advisor and all the way to the service manager, David Smith, is staffed with real "car gurus." They not only prove repeatedly that they know just about all the possible technical issues that these cars can have, and how to fix them definitively the first time, but they are also personally interested in the cars themselves. Every visit becomes a truly fun learning experience for me, and "fun" is not a word I normally would associate with a visit to a car service center! So I unconditionally recommend the service department at Mercedes-Benz of Arlington, including the body shop, which I've also had to use on occasion. More

Pleasant, friendly, efficient. It always is a pleasure to work with Dan Moreau. He is friendly and knowledgeable about any concerns or questions that I might have. Staff are courte It always is a pleasure to work with Dan Moreau. He is friendly and knowledgeable about any concerns or questions that I might have. Staff are courteous and efficient. No complains about anybody or anything. Keep up the good work! More

Gary Burke is awesome and his team do a great job. Very professional , efficient, polite and friendly.This review has now become a pain by making me type so much. professional , efficient, polite and friendly.This review has now become a pain by making me type so much. More

Very pleased, as usual, with every aspect of my experience. I have been a customer of MB of Arlington (ASC) for over 20 years and have purchased over half a dozen automibles from them and I have had nothing but I have been a customer of MB of Arlington (ASC) for over 20 years and have purchased over half a dozen automibles from them and I have had nothing but pleasant experiences with purchases, leasing, general maintenance service and accident repairs. More

Appreciate the customer service this round of leasing Marcus Mignona, Joe Popperwell and Azam Altahir along with valet staff very helpful in the decision process. Joe Popperwell provided excellent custom Marcus Mignona, Joe Popperwell and Azam Altahir along with valet staff very helpful in the decision process. Joe Popperwell provided excellent customer service throughout the decision, delivery, and follow-up process. Over the years, the valet staff has also provided excellent customer service and the continuing availability of the well-trained valet staff is important to me selection of this less geographically convenient dealership. More

New car purchase I came to Northern VA to visit 3 different car dealerships. Mercedes was not on my radar for my new convertible. Once I stepped into the dealership I I came to Northern VA to visit 3 different car dealerships. Mercedes was not on my radar for my new convertible. Once I stepped into the dealership I changed my mind. The Audi (my first choice) & BMW dealerships and cars were not comparable to Mercedes. My sales rep Paul was very informative and no pressure at all. He went over every options pro & con. The process of building my own car was fantastic. The whole dealership was professional. More

Nice experience. Everyone was super friendly and helpful. I really appreciate the online payment option. Special thanks to Huge and Garry. The rental car service was also great I really appreciate the online payment option. Special thanks to Huge and Garry. The rental car service was also great More