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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
881 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 881 reviews
July 08, 2020
Purchased a car. We were very pleased with the service of the dealership. Mr. Ackman was very attentive, and Joe Popperwell was a great help in the selection of the ca We were very pleased with the service of the dealership. Mr. Ackman was very attentive, and Joe Popperwell was a great help in the selection of the car. Joe is a credit to Mercedes and his dealership; he is thorough and able to anticipate and resolve issues smoothly. it was a pleasure to have worked with him. More
by sofia
Employees Worked With
Brian Ackman, Joe Popperwell
July 04, 2020
I was satisfied with your service. Derek Hummelsine was very helpful and a pleasure to work with. I come to this location even though i'm much closer to HBL Tyson. I return b/c of your service team. very helpful and a pleasure to work with. I come to this location even though i'm much closer to HBL Tyson. I return b/c of your service team. More
by Sheron500sharon
Employees Worked With
Derek Humelsine
July 02, 2020
Honest and prompt service! Professionalism at its best. Kevin was extremely accommodating and courteous when discussing the options for the service of my vehicle. The service staff was also very polite a Kevin was extremely accommodating and courteous when discussing the options for the service of my vehicle. The service staff was also very polite and considerate. More
by bwilmore57
Employees Worked With
Kevin Dean
July 02, 2020
One minor thing. Right front tire pressure monitor "sometimes" says "missing". Was working when I left but came back on before I got home. Hard to fix a intermittent Right front tire pressure monitor "sometimes" says "missing". Was working when I left but came back on before I got home. Hard to fix a intermittent problem. More
by cparrish14
Employees Worked With
JT Tillery, Dan Moreau
June 20, 2020
I was very pleased with the sales team hard work on getting my new lease. I will recommend Mercedes Benz of Arlington to friends and family. getting my new lease. I will recommend Mercedes Benz of Arlington to friends and family. More
by Lucky Nwankwo
Employees Worked With
Shelton Debraux
June 03, 2020
Excellent pick-up service I was pleased that this dealership offered to send an attendant to my house to pick up my car, take it to the dealership for a tire replacement, and r I was pleased that this dealership offered to send an attendant to my house to pick up my car, take it to the dealership for a tire replacement, and return it to my house - all in the same day! This is excellent customer service. Thank you! More
by Emassie
Employees Worked With
Shelton Debraux
May 30, 2020
Excellent and caring job by Service Manager Marc Williams and his team. A+ service. Please keep up the great work you guys do. Please stay safe and his team. A+ service. Please keep up the great work you guys do. Please stay safe More
by Bakoly and Patrick Randrian
Employees Worked With
Mark Williams
May 28, 2020
Excellent, Excedllent Excellent service advisor and all work was done very timely. My car was clean. Excellent staff. All of the facilities were clean. We enjoyed the show Excellent service advisor and all work was done very timely. My car was clean. Excellent staff. All of the facilities were clean. We enjoyed the show room while we was waiting for our vehicle. Again thank you for your service.. More
by Ranger5122
Employees Worked With
Hugh McGuire
May 26, 2020
Recall service Attentive and Excellent service from the attendants to the car rental representative to the service manager. This is why I choose this location for m Attentive and Excellent service from the attendants to the car rental representative to the service manager. This is why I choose this location for my car service. More
by mmul
Employees Worked With
Hugh McGuire
