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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
881 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 881 reviews
November 05, 2020
I had a nice experience at Mercedes arlington, Alvin was great and helped me find exactly what I needed. Thank you all so much. I’m a happy customer. great and helped me find exactly what I needed. Thank you all so much. I’m a happy customer. More
by Zbh236
Employees Worked With
Alvin Daniels
October 30, 2020
I'm pleased with the service rendered by Mercedes of Arlington. The customer service was great from drop off to picking up my car. I was kept updated throughout the service period. Thanks Arlington. The customer service was great from drop off to picking up my car. I was kept updated throughout the service period. Thanks More
by carham05
Employees Worked With
Kevin Dean
October 29, 2020
Thank you for providing another excellent service. I do appreciate the quick responses to my questions and prompt and timely repair. I have now become accustomed to your service team’s quality of care and appreciate the quick responses to my questions and prompt and timely repair. I have now become accustomed to your service team’s quality of care and high level of service all of which helped minimize the stress in dealing with car repair. More
by EFTurnage
Employees Worked With
Hugh McGuire, Brent Crow
October 22, 2020
Easy transaction. Great service. Frank was very attentive and knowledgeable. I’ve never had a faster transaction for a new car. Love my new 2021 AMG! attentive and knowledgeable. I’ve never had a faster transaction for a new car. Love my new 2021 AMG! More
by Darlene.bullock
Employees Worked With
Frank Namin
October 16, 2020
Your reviews should not require people to write something. You will get a much better response rate by just having people click stars and making it optional to write. You run the risk of annoying p something. You will get a much better response rate by just having people click stars and making it optional to write. You run the risk of annoying people when you just want to collect info. More
by Greta
Employees Worked With
Dan Moreau
October 08, 2020
Great service, thanks! Dan Moreau is always on top of whatever issues come up and I appreciate it. I have no more words and though Dan is terrific...filling out this form is becoming tedious! whatever issues come up and I appreciate it. I have no more words and though Dan is terrific...filling out this form is becoming tedious! More
by a.hurst4
Employees Worked With
Dan Moreau
September 18, 2020
Always have received timely service and good response on the problem at hand. Garry makes every effort to satisfy us as customers and makes me feel lI am important and not just any old customer. :-) the problem at hand. Garry makes every effort to satisfy us as customers and makes me feel lI am important and not just any old customer. :-) More
by jacwhitney
Employees Worked With
Garry Burk
September 15, 2020
I'm a 23 year repeat Service & Sales customer of yours. That speaks volumes for your 5-star rating! After a recent hurricane flood loss on one of my MBs purchased from you, 3 individuals in particular wa That speaks volumes for your 5-star rating! After a recent hurricane flood loss on one of my MBs purchased from you, 3 individuals in particular warrant kudos. Dave Smith & Juan Del Castillo in Service and JT Tillary in Sales all worked diligently to help with claims, diagnosis and purchase of a replacement MB SUV from you. A Total Loss is not an enjoyable event, but those 3 individuals were above-and-beyond "Champions" who helped immensely. Please express my gratitude to all three. THANKS! Jerry C. La Plata MD and Deerfield Beach FL More
by Jerry C.
Employees Worked With
Juan Del Castillo, JT Tillery, Dave Smith
September 08, 2020
The service at American Service Center is stellar. Although there's a longer waiting time for service, during Covid-19, it's well worth the precautions and trip! The technicians that work on the cars Although there's a longer waiting time for service, during Covid-19, it's well worth the precautions and trip! The technicians that work on the cars know their stuff! Thank all from Dave, Dan and down to the person taking photos of the cars! More
by mmjennusa
Employees Worked With
Dan Moreau, Dave Smith
September 04, 2020
This dealership is top notch, and always makes me feel welcome and respected. Frank in sales and Mike in finance are the dynamic duo, both very agreeable and helpful. welcome and respected. Frank in sales and Mike in finance are the dynamic duo, both very agreeable and helpful. More
by kwiddess
Employees Worked With
Frank Namin
