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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
881 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 881 reviews
March 24, 2021
Garry Burk provided me with excellent service. My car was serviced in the requested time. I am always very happy with Mr. Burk. I highly recommend Mercedes Benz of Arlington. was serviced in the requested time. I am always very happy with Mr. Burk. I highly recommend Mercedes Benz of Arlington. More
by ronaldschaaf1000
Employees Worked With
Garry Burk
March 21, 2021
Bill and Dan, my Service reps, are awesome, they know their stuff. Very knowledge when it comes to knowing my cars. Love going there..! great their stuff. Very knowledge when it comes to knowing my cars. Love going there..! great More
by Nvpm51
Employees Worked With
Bill Detwiler, Dan Moreau
February 24, 2021
BEWARE BUYING CPO at MB of Arlington. Used car sales BEWARE BUYING CPO at MB of Arlington. Used car sales team was not upfront about CPO 2018 E450 Cabriolet accident history and would not budge on p BEWARE BUYING CPO at MB of Arlington. Used car sales team was not upfront about CPO 2018 E450 Cabriolet accident history and would not budge on price even after an accident was confirmed. AutoCheck showed the car was in an accident, but Robert Luu was not willing to look into it and insisted the car was never in an accident based on the CarFax. I bought the AutoCheck report myself showing an accident referencing a police report and the accident also showed up on the CarFax later. No acknowledgement or apologies provided for the misinformation. Everything mentioned above documented in emails and texts. I'm also considering buying new but will not be giving any business to this dealership. More
by dcguy
Employees Worked With
Mike Fisher, JT Tillery, Robert Luu
February 16, 2021
The dealership is always clean and well organized. The staff is always happy, helpful and curious. They make you want to leave your vehicle and know it will be taken care of well. I have been working with staff is always happy, helpful and curious. They make you want to leave your vehicle and know it will be taken care of well. I have been working with Dave Smith and Geoff Smith since my first MB in 98. These two have been the same with me at anytime I call or come in. They give GRADE A service. More
by K Love
Employees Worked With
Dave Smith, Geoff Smith
February 13, 2021
Alvin Daniels was a pleasure to do business with. Highly recommend him. He was eager to help and always very responsive. He also followed up. recommend him. He was eager to help and always very responsive. He also followed up. More
by Mike and Paula
Employees Worked With
Alvin Daniels
February 13, 2021
professional all the way but I expected no less than that. Kathryn Walker was great to work with. My only complaint is the batteries on the remote need replacement already. Silly that they weren't repla that. Kathryn Walker was great to work with. My only complaint is the batteries on the remote need replacement already. Silly that they weren't replaced before the sale. But if that is my only complaint, I am good. More
by sscott
Employees Worked With
Kathy Walker
February 06, 2021
The staff is very friendly and helpful. Made the ordering and purchase process straight forward and easy without hidden issues. I recommend this dealership. Mike Popadopoulos made the finance process smooth and purchase process straight forward and easy without hidden issues. I recommend this dealership. Mike Popadopoulos made the finance process smooth and transparent. He explained the pros and cons of each option available for my purchase. More
by CZ
Employees Worked With
Joe Popperwell
February 06, 2021
Alvin Daniels delivered the best buying experience ever! I am a customer for life. His attention to what we needed and the advocacy over a couple visits and his concern for our experience was true I am a customer for life. His attention to what we needed and the advocacy over a couple visits and his concern for our experience was true More
by kevin
Employees Worked With
Alvin Daniels
January 22, 2021
Great experience with this service center. The customer care I received was excellent. The work was done quickly and I was pleasantly surprised with the final cost of my visit that day. care I received was excellent. The work was done quickly and I was pleasantly surprised with the final cost of my visit that day. More
by adriennemb65
Employees Worked With
Dan Moreau
