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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
881 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 881 reviews

April 17, 2021

The skilled and appropriate attention of detail to the customer’s concerns were apparent in the process of this purchase. I was very appreciative of the sales person trying to assist in making this sales More

by alice_lockett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Smith, Alvin Daniels
May 11, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Ms. Lockett- Thanks for your 5 star review and kind words toward your sales consultant, Alvin Daniels. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 16, 2021

My service service provider does a great professional job. Dan always greets me with familiarity with me and understands the investments that his customers have made in thier vechicles. More

by Donald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
May 11, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Donald- Thanks for your 5 star review and kind words toward your service advisor, Dan Moreau. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 15, 2021

Appreciate the new features to be able to see through my phone the results of my service visit and explanations for any recommended actions. Also like the ability to make the payment through my phone. More

by J8park
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Apr 16, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and we are glad you are enjoying the new features. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 10, 2021

I have been coming to this dealership for years now. They always do a good job and are customer service focused. I always feel comfortable coming to them concerning my service needs. More

by MercedesLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Apr 13, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 08, 2021

I am giving Jerome Tillery a 5 star rating for hanging in there with us as we tried to close the deal. I also give Antonio Cornacchia a Five for making the financing simple. Both are pleasant and reflect wel More

by RJ Snows
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tillery
Apr 13, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi RJ- Thanks for your 5 star review and kind words toward your sales consultant Jerome Tillery and our Finance Manager Antonio Cornacchia. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 05, 2021

Have used this dealership for years for both purchases and for service. I would recommend them 100% for service especially. But if you have a special order vehicle they do a great service and delivery for More

by gman3030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir, Edwin Cortez, Natalia Galdames
Apr 05, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 04, 2021

Joe Popperwell did an excellent job of helping me get into my new Mercedes. He knows his stuff and works very hard at meeting customers’ needs. I will be back. Thanks Joe! More

by JimRacic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Papadoplous, Edwin Cortez, Joe Popperwell, Kevin Dean
Apr 05, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Mr. Racic-Thanks for your 5 star review and kind words toward your Sales Consultant, Joe Popperwell. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 03, 2021

I got what I want exactly, the staff were very helpful, nice and professional , I am so happy that I choose the dealer in Arlington . More

by Houida111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux
Apr 05, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 02, 2021

Everything about MB Arlington is what is expected of a Mercedes-Benz dealership. Geoff Smith, our service advisor, and the rest of the Service Department are first-class. We recommend MB Arlington to an More

by PS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Smith
Apr 03, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership as well as your service advisor Geoff Smith. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

March 24, 2021

My experience overall was great! Everyone was very helpful and patient during the process. I would definitely return to this dealership in the future and recommend it to others More

by Laqua03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Mignogna, Shelton Debraux, Hugh McGuire, Natalia Galdames, Brent Crow, Alvin Daniels
Mar 25, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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