Mercedes-Benz of Arlington an American Service Center Company

Mr. Garrett worked with me to get a Benz with all the features I wanted. My purchase was not in the local inventory but came directly from Germany. Mr. Garrett monitored the shipping progress and kept me features I wanted. My purchase was not in the local inventory but came directly from Germany. Mr. Garrett monitored the shipping progress and kept me informed of the delivery. He provided outstanding customer service. More

Best service department I have dealt with. As always, effective, efficient, courteous, and timely. They are top notch and the best folks to deal with! effective, efficient, courteous, and timely. They are top notch and the best folks to deal with! More

M-B of Arlington the service you provided was great as always, very courteous and professional. Kept me informed about the status and the cost plus my car was clean inside and out. Keep up the good work always, very courteous and professional. Kept me informed about the status and the cost plus my car was clean inside and out. Keep up the good work More

Prompt, efficient service. Everything was checked that I asked to be looked at. The waiting area was comfortable, spacious and clean. I will definitely be back for all my service needs. asked to be looked at. The waiting area was comfortable, spacious and clean. I will definitely be back for all my service needs. More

MB of Arlington has been my dealership of choice since before, when it was named American Service Center. I've had the same Service Advisor for the past 20 years, and when I walk through the showroom, I before, when it was named American Service Center. I've had the same Service Advisor for the past 20 years, and when I walk through the showroom, I recognize many of the names on they obviously treat their people as well as they treat customers. Highly recommended! More

The service they provide is very courteous and professional. They treat me as if they appreciate my business. There was no question too difficult to answer. professional. They treat me as if they appreciate my business. There was no question too difficult to answer. More

I had an outstanding experience.As a woman, that is not I had an outstanding experience. As a woman, that is not always been the case in car dealerships but this dealership is an exception and I would re I had an outstanding experience. As a woman, that is not always been the case in car dealerships but this dealership is an exception and I would recommend it to anyone looking for Mercedes-Benz. I chose to order my car and worked with Marcus and Ralph. Both made me feel very special and cared about. I received regular emails letting me know the status of my car and when I arrived it was perfect. The friendliness I experienced done ordering the car continued on the day of delivery. Mike handled the paperwork for the transaction and made sure I understood everything and it was a very efficient and quick process. Jeff was fantastic and knows the car very well and how to explain all the options and Paul was extremely helpful three days later when a special order accessory that I had selected came in. He installed it very quickly when i came back. I can’t say enough about this dealership and I would encourage anyone reading this to do business with this dealership. More

A wonderful experience. My wife and I have bought at least seven car from Greg Smoak and ASC. Doing business with your store has always been a pleasure and we look forward to the future. My latest purc least seven car from Greg Smoak and ASC. Doing business with your store has always been a pleasure and we look forward to the future. My latest purchase, a 350 sedan, is wonderful though a bit complicated. Till next time Bill Regardie More

The best experiences since my purchase. The entire team has a been very helpful and friendly. The loaner group get you going with humor to add to the experience. has a been very helpful and friendly. The loaner group get you going with humor to add to the experience. More

Geoff was great. He took his time and thoroughly explained everything to me regarding my warrenty. Always has a positive attitude and ready to answer any of my questions. Great guy! explained everything to me regarding my warrenty. Always has a positive attitude and ready to answer any of my questions. Great guy! More