Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.8
881 Reviews
Call Dealership (703) 525-2100
View Awards

585 North Glebe Road

Arlington, VA

22203

Directions

By Type

Showing 881 reviews

August 20, 2021

Always helpful and accommodating everytime I need service. It’s amazing More

by zmccarroll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Report | Print
Aug 20, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 Star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 15, 2021

Garry Burk is great! Always doing the best he can. He is always very helpful and give me a royalty service. I also want to thank all the staff at the lane they are all friendly and very kind. More

by mbadawi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Report | Print
Aug 17, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 Star review and kind words toward our service department lane staff including your service advisor Garry Burk. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 14, 2021

As always the service was excellent No Long. Waiting As always the service was excellent No Long. Waiting . Turnaround was fine the rental a breeze and the car had a nice. Shine on it when done . More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Aug 17, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Richard-Thanks for your 5 Star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 06, 2021

The salesperson was very nice & so helpful. I recommend him More

by shanoudi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir
Report | Print
Aug 06, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 Star review and kind words toward your sales consultant, Azzam Altahir. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 06, 2021

Prefer not to write reviews. It is stupid to make this a requirement. If I have to keep typing, I’m inclined to just not finish this while process. More

by Bill Moroney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Report | Print
Aug 06, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Bill -Please note that writing a review is not a requirement. We do appreciate you providing us with a 5 Star review. If you receive a request next time, please just disregard as we do appreciate your patronage. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

Aug 06, 2021 -

Bill Moroney responded

I tried submitting a review without writing something in the comment field twice. Your system would not accept the review without finding 25 words to enter into the comment field. Maybe it’s not supposed to work that way, but that’s what it did to me. Love MB a of Arlington enough to rate them highly, but hate writing comments. Bad system.

Aug 06, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Bill - I apologize for the inconvenience. The 25 words is a requirement thru DealerRater and we understand that this can be a pain. We do appreciate your business and kind words toward our dealership. If you receive an email for a review moving forward, please disregard as we know you will receive the exceptional service you deserve. Thanks again.

August 04, 2021

Great and tenacious effort to find the right part for a 1998 model that was discontinued by M-B. Thanks. I don't know what I would have done otherise. More

by johnfehrenbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau, Edwin Cortez
Report | Print
Aug 05, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 Star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

July 26, 2021

The service is outstanding and my Service Advisor, Dan Moreau is a true professional. I can always count on thorough and complete service and his personal attention to detail. More

by Harvmckelvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Jul 27, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 Star review and kind words toward your service advisor, Dan Moreau. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

July 25, 2021

Joe Popperwell was very helpful in making my car purchase easy. He was very responsive to my questions before and after my decision was made. More

by d3k1whitsett
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Popperwell
Report | Print
Jul 26, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 Star review and kind words toward your sales consultant, Joe Popperwell. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

July 22, 2021

I had my car service at this dealership for the first time. I like how organized they are, very professional and friendly. Daniel did a very good job. His customer service 10/10 The only thing i’d ment More

by alsaadi.marwa521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Jul 26, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 Star review and kind words toward our service department. We do appreciate your feedback and apologize for the dirt on your seats. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

July 20, 2021

Upon arrival, I am happy that I am not waiting for a long time to be helped with my vehicle. I think this is awesome. More

by gerlandekitt
Customer Service
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Jul 21, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 Star review and kind words toward our Service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

1
...
20
21
22
...
89