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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
881 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 881 reviews

October 30, 2021

Absolutely Recommended to all friends, very friendly staff this Arlington location. It is the best place to buy your new car. I will give 5 stars More

by Susieqgalang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux
Nov 02, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 29, 2021

Great service. Very professional and excellent knowledge of the vehicle history. Very patient and understanding of the customer needs. More

by SCox2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Duncan , JT Tillery
Nov 02, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 28, 2021

Fantastic experience - none of the typical car dealership sales gimmicks and posture. To the point and honest. More

by loik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Durham, Omar Kaker
Oct 28, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 22, 2021

Excellent service. Our Service Advisor Dan always clearly explains our service visits - which is most appreciated! More

by JAMarz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Oct 23, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our service department including your service advisor Dan Moreau. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

October 08, 2021

Top notch team. They keep my 2004 Kompressor in great shape. I plan on holding onto it for as long as I can. I love the CD player. More

by LGGL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Oct 09, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 24, 2021

I am very pleased with the service center and services provided. The personnel are friendly and knowledgeable about to services they provide, just a professional atmosphere. Love the services however More

by psmith6@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Oct 07, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

September 04, 2021

I was in Virginia for business and I got a nail in my tire on the way. Your service team got me in immediately and found a tire for me. They made me feel better and had great customer service. I was More

by nia.gray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elliott Brown, Robert Luu, Frank Namin, Shelton Debraux, Azzam Altahir, Joe Popperwell, Clayton Garrett, Luke Berhanu, Omar Kaker, Alvin Daniels
Sep 04, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 Star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

September 02, 2021

This was the first time I had my E class serviced at home. The process was super convenient and efficient, with my car receiving all the benefits of in-dealership service at no extra cost to me. Highl More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Frank Namin, Garry Burk
Sep 04, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Ryan-Thanks for your 5 Star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

September 01, 2021

Excellent experience from start to finish.. Joe Popperwell was fantastic and easy to deal with I would recommend this dealership to anyone looking for a new reused Mercedes. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Popperwell
Sep 01, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Mike-Thanks for your 5 Star review and kind words toward our dealership as well as your sales consultant, Joe Popperwell. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

August 28, 2021

Awesome facility and great service. Hugh did a great job explaining the current service and took time to describe future service promotions the dealership is offering to ensure continuous support for my veh More

by OatesCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Aug 31, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 Star review and kind words toward our dealership as well as your service advisor, Hugh McGuire. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

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