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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.8
881 Reviews
Call Dealership (703) 525-2100
View Awards

585 North Glebe Road

Arlington, VA

22203

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Showing 881 reviews

December 05, 2021

Excelente customer service from Edwin Cortez I recommend their service for your vehicle’s service More

by Walkerfeve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Cortez
Report | Print
Dec 06, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward your service advisor Edwin Cortez. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

December 05, 2021

Great customer service, and their coffee machine make some nice cappuccino. Very professional staff, thank you. More

by ArlingtonVa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Dec 14, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

December 03, 2021

Frank was very knowledgeable and helpful about all the models on the lot. Very friendly staff More

by gfoster83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Namin
Report | Print
Dec 03, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership along with your sales consultant, Frank Namin. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

December 01, 2021

I had a smooth experience. All people were friendly and profession. The car was serviced on time and as promised. A very pleasant experience More

by Jack.gerstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bloom
Report | Print
Dec 02, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Jack-Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 26, 2021

Great service as always! I highly recommend the service Great service as always! I highly recommend the service center and Dan to any fellow Mercedes owners. More

by jamesdbaker13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smoak, Dan Moreau
Report | Print
Nov 30, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership as well as your service advisor, Dan Moreau. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 12, 2021

excellent workmanship and i did not have to wait long to get my car once i got to the dealership More

by ricardoclaxton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Smith
Report | Print
Nov 16, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 07, 2021

Excellent service Alvin and Michael were great!! They listened to my needs and met my demand!! More

by Sonia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Daniels
Report | Print
Nov 08, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Sonia - Thanks for your 5 star review and kind words toward your sales consultant, Alvin Daniels as well as our finance director, Mike Papadopoulos. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 04, 2021

It was easy to schedule my appointment. I was kept informed of the status of my vehicle and informed when the car was ready for pickup. The entire process was swift, professional and courteous.. More

by richardcronin8084
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Nov 05, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 03, 2021

Dan Moreau is an excellent coordinator and representative of the brand. Always great work and service! More

by Lucia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Report | Print
Nov 04, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Lucia-Thanks for your 5 star review and kind words toward your service advisor Dan Moreau. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 01, 2021

Wonderful people work there who are very courteous and kept me abreast of the status of my car. More

by dona.harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naiomi , Geoff Smith, Alvin Daniels
Report | Print
Nov 02, 2021 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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