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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
881 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 881 reviews

April 22, 2023

MB Arling was a very accommodating dealership in all areas I came in contact with. More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Allen
Apr 24, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words, Dale. I'm glad to hear that we were able to provide an exceptional experience. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

April 19, 2023

Very efficient and knowledgeable of what they are doing. I am very pleased with their work and the hospitality of your staff. I always feel like I'm amongst good friends whenever I'm waiting for service. More

by myblackbenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Apr 24, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words. I'm glad to hear that we were able to provide an exceptional experience. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

April 18, 2023

Professional, courteous, fixed the problem we had with our SRS light coming on. Provided us with a nice loaner car. My family has been coming here for years. More

by jlustan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Apr 19, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words. I'm glad to hear that we were able to provide an exceptional experience. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

March 26, 2023

IT is very Easy to work with staff; staff are all very helpful and accommodating. I have confidence in work performed on my cars by this dealership. I have been a customer at ASC for 19 years. I consider More

by Robin R Lewis Marlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy in the parts department deserves 5 stars., Garry Burk, Geoff Smith
Mar 27, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words, Ms. Marlin. I know you've been a long time customer and your continued patronage means a great deal. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

March 19, 2023

Consistent outstanding service! ASC remains the gold standard of service and professionalism for Mercedes Benz. I’ve been a customer for over 20 years and they never disappoint. More

by EMBA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Mar 19, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words. I know you've been dealing with Gary for some time and your continued patronage means a great deal. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

March 18, 2023

I was extremely pleased with the work that was done on the car, and very impressed with the service I received of pick-up and return of the car, once it the work was completed. More

by Bgkai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Mar 18, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words, and it's good to see that you were able to make use of our valet service. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

March 15, 2023

I have been pleased to have my vehicle cared for and maintained by the service staff at Mercedes Benz of Arlington for over 10 years. Dan Moreau has handled service and repairs for the most recent visi More

by rexpt8h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Mar 15, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thankyou very much for the 5 star review and your kind words. I know you've been working with Dan for some time and your continued patronage means a great deal. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

March 04, 2023

Excellent customer care. My service contact Mr Hugh was exceptionally courteous and professional in dealing with me More

by Pbiribonwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Mar 06, 2023 -

Pbiribonwa responded

I was very satisfied with the service done on my car.

Mar 06, 2023 -

Pbiribonwa responded

Excellent service was provided

Mar 10, 2023 -

Pbiribonwa responded

My service at Mercedes Benz was highly satisfactory

Mar 13, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

thank you very much for your 5-star review and your kind words about your experience here at Mercedes-Benz of Arlington with our service advisor Hugh McGuire. I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

February 28, 2023

Geoff listened to my concerns and did a excellent job on the service. Kept me posted on the progress of the repair and advised me on the upcoming maintenance. He is very knowledgeable and takes good care of More

by Chandra Shekar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Smith
Feb 28, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Chandra, thank you very much for your 5-star review and your kind words about your experience here at Mercedes-Benz of Arlington with our service advisor Geoff Smith. I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

February 16, 2023

Always attentive and ,professional with careful analysis to correct the problem and explain in detail More

by lacknerdevereaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Feb 16, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thankyou very much for the 5 star review and your kind words, Mr. Devereaux. I know you've been working with Hugh for quite some time and your continued patronage means a great deal. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

Feb 16, 2023 -

lacknerdevereaux responded

It is a pleasure to let you know how much I appreciate the great service!

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