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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,369 Reviews

1,369 Reviews of Mercedes-Benz of Annapolis - Service Center

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July 12, 2023

Alex is great as always! Very professional and super helpful. I always ask for him when coming in for service. More

by navyniceguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 14, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 11, 2023

Alex was great today. ..very professional and most of all very patient working with my wife to answer her questions...and he did it all with a smile....and he knew his stuf More

by JAY_BARATELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jul 14, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 11, 2023

Great service, fair pricing and the best people to work with; best service team around. More

by lindsaybeth24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Mercedes-Benz of Annapolis responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Jul 14, 2023 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 11, 2023

Ronan was awesome from the moment I came through the door. Great customer service and very helpful and he explained things throughly. He even inspired me to upgrade my vehicle per providing me with a fa More

by Twinone40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rori Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Jul 14, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

July 03, 2023

Display superb customer service and very attentive to customer needs! Always have a pleasant attitude and remarkably approachable. More

by strongmonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Mercedes-Benz of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

Jul 05, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

June 30, 2023

Ronan is always quick to respond and is helpful every time I need service or a new tire. Quick and efficient. More

by Alex Schmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Mercedes-Benz of Annapolis responded

Hi Alex, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jul 03, 2023 -

Mercedes-Benz of Annapolis responded

Hi Alex, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2023

Ronan was great to work with. He was efficient and very personable. When I picked up my car he came out and help me the an issue I had with my trunk. More

by Mary Pfau
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Mercedes-Benz of Annapolis responded

Hi Mary, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jul 03, 2023 -

Mercedes-Benz of Annapolis responded

Hi Mary, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2023

Steve is knowledgeable and personable. Great experience as usual! I will be back for future services. More

by Orion
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Mercedes-Benz of Annapolis responded

Hi Orion, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

June 29, 2023

Alex is awesome at getting our cars in when needed. No hassles. He knows the cars and stays on top of it while being serviced. More

by cmlong1011
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Our team is available should you require any extra help.

June 28, 2023

Steve does a fantastic job making you feel right at home. Steve helped make our service process stress free and smooth as possible. More

by Tucker1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Jun 30, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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