Mercedes-Benz of Annapolis - Service Center

I love Annapolis Mercedes Service! Thank you Chuck Leyman for giving me special attention, you are always so nice and i can count on you to always help even with the smallest service re Thank you Chuck Leyman for giving me special attention, you are always so nice and i can count on you to always help even with the smallest service requests, i appreciate you so much, More

Roadside Assistance The roadside assistance is a special benefit that I value owning a Mercedes Benz. That category should be added to the survey. This is the reason I’m The roadside assistance is a special benefit that I value owning a Mercedes Benz. That category should be added to the survey. This is the reason I’m commending Terrence for the outstanding service he gave me when I needed it the most. More

Service Advisor Great customer service, when I walked in the door I was greeted with a smile. I didn’t have to wait long for a loaner. I was called when service were Great customer service, when I walked in the door I was greeted with a smile. I didn’t have to wait long for a loaner. I was called when service were finished, and when I went back I was out in 5 minutes. Alex Clothier is a great service advisor he knows his job a you don’t have to wait long. Keep up the great work. Jeff More

Alex Clothier always makes service visits special! Alex Clothier is top drawer. He always takes care of us. It is always a pleasure to see him. He is very friendly and knowledgeable. Alex Clothier is top drawer. He always takes care of us. It is always a pleasure to see him. He is very friendly and knowledgeable. More

The Best!!! The outstanding service from Alex is always on point. Alex, is so compassionate, friendly and has a caring spirit. Kudos to Alex!! Your the best! The outstanding service from Alex is always on point. Alex, is so compassionate, friendly and has a caring spirit. Kudos to Alex!! Your the best! More

Great Customer Service Tommy was very helpful! He went out of his way to assist me and to answer my questions about my vehicle. Tommy went above and beyond, and provided top Tommy was very helpful! He went out of his way to assist me and to answer my questions about my vehicle. Tommy went above and beyond, and provided top notch customer service! More

Terrance is great! I’ve been bringing my car in there since I bought it in December 2017 about once a month for the car wash as well as service. Terrance has greeted me I’ve been bringing my car in there since I bought it in December 2017 about once a month for the car wash as well as service. Terrance has greeted me by name with a smile each time. He’s got such a great spirit about him. AND he hustles, no moss on him! He’s seems to know what’s going on and any question I’ve had he’s been able to help with. Thanks Terrance, you’re the best! More

Service As always, I can't say enough. Alex is great along with his service team! The service is the best. They make you feel like a family! As always, I can't say enough. Alex is great along with his service team! The service is the best. They make you feel like a family! More

Roadside Service , Terrence Johnson, was awesome and very knowledgeable on how to fix my issue. Very people friendly we need more people like him in this world. , Terrence Johnson, was awesome and very knowledgeable on how to fix my issue. Very people friendly we need more people like him in this world. More

Fast and Knowledgeable I had the opportunity to meet Terrence when my new E class's battery was accidentally discharged by a window tint shop. He gave me frequent updates w I had the opportunity to meet Terrence when my new E class's battery was accidentally discharged by a window tint shop. He gave me frequent updates when he was enroute. After he jumped the car, he explained to me what had occurred and what I should do to avoid a similar occurrence in the future. More