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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,378 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,378 Reviews of Mercedes-Benz of Annapolis - Service Center
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October 07, 2019
MAINTENANCE & AIRBAG REPLACEMENTS NO HASSLE WITH ALEX Alex has been consistently a pleasure to work with. My recent visit for brakes, maintenance and airbag replacements was hassle free as always. Alex Alex has been consistently a pleasure to work with. My recent visit for brakes, maintenance and airbag replacements was hassle free as always. Alex IS THE REASON I go to a dealership for service. More
by KRYSTEL MEDLEY-GREENE
Employees Worked With
October 06, 2019
Outstanding Alex Clothier - 5 stars - Outstanding. Customer Oriented, Friendly, technical expert. Couldn't be more satisfied with my Service experience on 10/5/ Alex Clothier - 5 stars - Outstanding. Customer Oriented, Friendly, technical expert. Couldn't be more satisfied with my Service experience on 10/5/19. I would recommend any Benz owner to visit Annapolis Service Center. More
by John
October 06, 2019
Excellent Service Advisor I give Mr. Clothier 5 Star rating because he was very friendly, remembered me from last visit, he is a very nice Service Advisor and he made sure I wa I give Mr. Clothier 5 Star rating because he was very friendly, remembered me from last visit, he is a very nice Service Advisor and he made sure I was satisfied with my service. He has made my experience once again a very good one at Mercedes Benz of Annapolis MD.. More
by Shirley G
Employees Worked With
October 04, 2019
Yes - the service department is outstanding Alex Clothier is an outstanding service representative. He is very friendly and made me feel very welcome. He answered all of my questions and ensured Alex Clothier is an outstanding service representative. He is very friendly and made me feel very welcome. He answered all of my questions and ensured that my vehicle was finished promptly. More
by LauraN
Employees Worked With
October 03, 2019
Great customer service My vehicle was recently serviced at Mercedes of Ammapolis. From the begining my service associate Tommy listened to my concerns with my vehicle kept m My vehicle was recently serviced at Mercedes of Ammapolis. From the begining my service associate Tommy listened to my concerns with my vehicle kept me informed of any changes at all times. More
by Service review
Employees Worked With
Tommy Tate
October 03, 2019
Awesome communications and service, we drive over and hour and live two miles from a Benz dealership. That says it all always a great experience... the whole team is awesome hour and live two miles from a Benz dealership. That says it all always a great experience... the whole team is awesome More
by Svalliere
Employees Worked With
Brian Sturgeon, David Brady, Holly Aguilar
October 03, 2019
David Brady is amazing !! Always very nice and efficient! I have no worries when I need service . Always available when I have any concerns and I never leave feeling unsatisfied. I love Mercedes Benz Annap I have no worries when I need service . Always available when I have any concerns and I never leave feeling unsatisfied. I love Mercedes Benz Annapolis , More
by Tj
Employees Worked With
David Brady
October 03, 2019
Alex is always available to help out with any questions or concerns. He is pleasant and always has a smile 😊. Never had a bad experience. or concerns. He is pleasant and always has a smile 😊. Never had a bad experience. More
by irol
Employees Worked With
October 03, 2019
Always a Pleasure i never dread when my service due indicator pops up because I know Alex Clothier will make the appointment flawless. His attention to detail and per i never dread when my service due indicator pops up because I know Alex Clothier will make the appointment flawless. His attention to detail and personable demeanor are unmatched. I truly appreciate the quality of service he and all the staff provide me when I visit the service center. You Rock, Alex! More
by Robin
Employees Worked With
October 01, 2019
Tommy Tate is professional and a breeze to communicate with. The service center is clean and comfortable while the car was being repaired. I had a great experience! with. The service center is clean and comfortable while the car was being repaired. I had a great experience! More
by Jen21122
Employees Worked With
Tommy Tate
