Mercedes-Benz of Annapolis - Service Center

Quick Tire Fix I called on my way to work because I had a nail in my tire. Alex saw me immediately and had it fixed, and the car washed, withing an hour. I called on my way to work because I had a nail in my tire. Alex saw me immediately and had it fixed, and the car washed, withing an hour. More

Great service I am always greeted courteously with a smile when I drive in and taken car of right away. Alex is always helpful no matter what my questions are! I am always greeted courteously with a smile when I drive in and taken car of right away. Alex is always helpful no matter what my questions are! More

They always provide exceptional service. I have been coming here for years to service and repair my car and have been pleased with the service team. Alex goes above and beyond to make customers like mys coming here for years to service and repair my car and have been pleased with the service team. Alex goes above and beyond to make customers like myself happy. More

Terrence Johnson was professional, punctual, and very courte Terrence Johnson was professional punctual, courteous, and thorough. He represents tour company very well. Every dealer should have someone who is as Terrence Johnson was professional punctual, courteous, and thorough. He represents tour company very well. Every dealer should have someone who is as conscientious as he is More

Very attentive as you drive up. No waiting for anything. Did what was s scheduled in a timely matter. Tommy Tate was very polite, friendly efficiant Did what was s scheduled in a timely matter. Tommy Tate was very polite, friendly efficiant More

Tommy at the annapolis service center is always professional, courteous and attentive. He actually cares about your vehicle and will go the extra mile for his customer. It’s always a pleasure. He professional, courteous and attentive. He actually cares about your vehicle and will go the extra mile for his customer. It’s always a pleasure. He also follows up after your vehicle is serviced to find out how things are going with the vehicle. Tommy always accommodates the customer so that the customer is not inconvenienced. More

I must say that this was my best service experience ever. Brady Made sure that I was well informed on the status of my car he’s a knowledgeable and friendly person. Thanks again for all of your help! Brady Made sure that I was well informed on the status of my car he’s a knowledgeable and friendly person. Thanks again for all of your help! More

Excellent service. Dave Brady was very helpful. My new GLE 350 had a slow leak on the right rear tire. Dave got me into service quickly without an appointment. Using my MB Select I was covered at no cost GLE 350 had a slow leak on the right rear tire. Dave got me into service quickly without an appointment. Using my MB Select I was covered at no cost to me! Nice ending to a not so great start of my day. Thanks again David! More

service appointment experience contacted my service advisor ( Alex Clothier) late September with a concerns regarding our SUV. He was professional courteous and as always very flexi contacted my service advisor ( Alex Clothier) late September with a concerns regarding our SUV. He was professional courteous and as always very flexible with my work schedule and had me bring the car as soon as I was able to in order to have the problem fixed. I was able to get a loaner car as always which is very appreciated. He kept in touch with me letting me know what the problem was angetting it resolved. I am very grateful for all his help and professionalism. More

THANK YOU!! OMG!!! My service advisor is the best. Though I understand I am NOT his only customer, yet somehow my ‘crisis’ seemingly became a priority. How great OMG!!! My service advisor is the best. Though I understand I am NOT his only customer, yet somehow my ‘crisis’ seemingly became a priority. How greatly I appreciate him (Sean) for that!! It was much needed for that particular circumstance!! Thanks Sean, and God bless you!! More