Mercedes-Benz of Annapolis - Service Center

Just thought I’d write a review on my service experience with Alex Clothier, all I can say is that I have one of the most professional & down to earth service advisors in the world. Thanks for always making with Alex Clothier, all I can say is that I have one of the most professional & down to earth service advisors in the world. Thanks for always making me feel like the most important customers on the planet. Alex always makes the experience effortless. Thanks for always taking care of us... My service advisor is better than yours!!!🤩 Thanks Alex!!!! More

Alexis Clothier is absolutely the best senior advisor. He’s always very professional/courteous when I come in. He makes my visit a wonderful experience. He’s always very professional/courteous when I come in. He makes my visit a wonderful experience. More

This is the best dealership. You are always greeted politely as soon as you drive into the garage. My service manager Alex Clothier is always helpful and friendly. politely as soon as you drive into the garage. My service manager Alex Clothier is always helpful and friendly. More

I have alway had wonderful service at the Annapolis Mercedes dealership. They work hard to meet your schedule and the extra care taken during the coronavirus crisis to ensure my car was sanitized gave Mercedes dealership. They work hard to meet your schedule and the extra care taken during the coronavirus crisis to ensure my car was sanitized gave me added peace of mind. My regular service team lead was off so I had the good fortune of working with Steve and he kept me apprised every step of the way for the maintenance needed. Excellent service! More

Steve Nevitte at Mercedes Benz of Annapolis Service Center provided excellent service. He was professional, courteous and genuinely interested in making sure I was happy with the arrangements to servic Center provided excellent service. He was professional, courteous and genuinely interested in making sure I was happy with the arrangements to service my car. He gave me an accurate estimate as to when it would be done and updated me along the way. In addition, Terence provided excellent service on the drop off and pick up of the car. More

Alex Childer provided excellent service I have not had great service at this dealership in the past and I have traveled to another dealership further away. Now with Alex as my Service manag I have not had great service at this dealership in the past and I have traveled to another dealership further away. Now with Alex as my Service manager I have been extremely stratified with my service. I would recommend Alex and Service department to my friends. This is a difficult time for everyone but this experience brighten my day. Thank you. More

Steve was a great help during our visit to the Mercedes Benz of Annapolis. He was attentive and helped the day to run smoothly. My family and I will definitely be back for his great customer service. Benz of Annapolis. He was attentive and helped the day to run smoothly. My family and I will definitely be back for his great customer service. More

I’m new to the Maryland area but needed my Mercedes serviced. I have to drive 60 miles but worth the trip! Steve was so helpful, kind and very knowledgeable. I’d recommend this dealership but moreover, serviced. I have to drive 60 miles but worth the trip! Steve was so helpful, kind and very knowledgeable. I’d recommend this dealership but moreover, I’d recommend Steve!!! More

Customer Service Review Alex C. of Mercedes Service is amazing. I can always count on perfect service for my car needs! He responds promptly when I reach out to him and is ve Alex C. of Mercedes Service is amazing. I can always count on perfect service for my car needs! He responds promptly when I reach out to him and is very knowledgable about the Mercedes products. I have worked with him for years and appreciate his awesome customer service. More

Outstanding Customer Service Representative Your people are your company, they make you or they break you. Chuck Leyman is a top notch service specialist who makes your company look great. Ove Your people are your company, they make you or they break you. Chuck Leyman is a top notch service specialist who makes your company look great. Over the past seven years he has helped me keep my SL550 in wonderful condition. He knows my car better than I know it. I completely trust his advice. More