Mercedes-Benz of Annapolis - Service Center

Alex is a wonderful service advisor. He is extremely helpful and attentive and gets the work done fast with excellent customer service. Thank you Alex!!! helpful and attentive and gets the work done fast with excellent customer service. Thank you Alex!!! More

Service Rep Tommy Tate was exceptional. His courteous demeanor and responsive attitude will have me return for future service needs. It is service such as this that creates long term relationships with c demeanor and responsive attitude will have me return for future service needs. It is service such as this that creates long term relationships with customers. Thank you. More

Excellent Service I've had great service on my car for 3+ years. I've been able to have a loaner car for the day which makes it easier. Alex Clothier is an excellent I've had great service on my car for 3+ years. I've been able to have a loaner car for the day which makes it easier. Alex Clothier is an excellent service person & makes a personal connection with me. He's very good at his job. The whole Forest Dr. teams has a great vibe. It's a very nice center. More

Steve in a word is amazing!! The best service provider I’ve had in a very long time. Professional and personable, he makes me feel right at home at your location. And I can’t say enough how helpful and ge I’ve had in a very long time. Professional and personable, he makes me feel right at home at your location. And I can’t say enough how helpful and genuine he is. I absolutely want to continue to do business with Steve and more than likely will make my next purchase from Annapolis Mercedes. Thanks Steve!!! More

I want to give a great review to the Mercedes-Benz technician, Terrence Johnson from Mercedes-Benz of Annapolis. My Mercedes gas tank cover would not open. I called Mercedes-Benz roadside assistance. technician, Terrence Johnson from Mercedes-Benz of Annapolis. My Mercedes gas tank cover would not open. I called Mercedes-Benz roadside assistance. Terrence came and was polite and courteous. He was able to solve the problem and also fix my gas cover. Great job and superb customer service. Thanks again. Thank you Fatmata Koroma More

Alex is the best, I was well informed about my vehicle he even did a triple check to ensure everything was correct i had no worries I knew I was in good hands! Thanks Alex Leslie Mike picked out the best even did a triple check to ensure everything was correct i had no worries I knew I was in good hands! Thanks Alex Leslie Mike picked out the best vehicle for me not to big not to small, easy to drive just right! More

Steve was really great taking care of my wife’s C300 service last week. He was up front, honest, and genuinely concerned with providing the best possible service one comes to expect from Mercedes. service last week. He was up front, honest, and genuinely concerned with providing the best possible service one comes to expect from Mercedes. More

Professional, prompt, and prepared The service was excellent! Steve Nevitte was excellent. He walked me through all of the service, gave me options, and provided me with a loaner vehicl The service was excellent! Steve Nevitte was excellent. He walked me through all of the service, gave me options, and provided me with a loaner vehicle. I appreciated his attention to detail and to me. He kept me up to date on the progress of my service as well. I strongly recommend him as a service advisor. More

Trustworthy and Professional I received excellent service and Alex is a professional and trustworthy adviser. He has a calming and caring demeanor that certainly helps when having I received excellent service and Alex is a professional and trustworthy adviser. He has a calming and caring demeanor that certainly helps when having service and a NO STRESS experience. Terrance is the first face I look for and he jumpstarts the trust with kind words and a big smile. More

Have had Mercedes for 10 yrs just moved to Annapolis and very pleased with service. Steve was great and reinforced my high regard for Mercedes? very pleased with service. Steve was great and reinforced my high regard for Mercedes? More