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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,368 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,368 Reviews of Mercedes-Benz of Annapolis - Service Center
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October 14, 2020
Steve is a great guy who has helped me tremendously with the recalls I’ve had on my car. He’s gone above and beyond to accommodate me. the recalls I’ve had on my car. He’s gone above and beyond to accommodate me. More
by Jessica
Employees Worked With
Helpful October 13, 2020
I was very impressed with the caring and professionalism of Steve Nevitte and Rodd Bowman. They really listened and went the extra step to try to help me with the unfortunate experience of having oil get i of Steve Nevitte and Rodd Bowman. They really listened and went the extra step to try to help me with the unfortunate experience of having oil get into the electrical system. Annapolis has the best service! More
by Chococean
October 12, 2020
a straight up sort of guy I don't mind dealing with him a straight up sort of guy I don't mind dealing with him and just seems to take care of me right away also seems to be knowledgeable a straight up sort of guy I don't mind dealing with him and just seems to take care of me right away also seems to be knowledgeable More
by nick
Employees Worked With
October 12, 2020
I recently worked with Alex Clothier. He is the epitome of excellence. He was very thorough, friendly and courteous. He made the service and loaner vehicle appointment very easy. I will return for all of m of excellence. He was very thorough, friendly and courteous. He made the service and loaner vehicle appointment very easy. I will return for all of my scheduled maintenance and purchasing needs. If you want the best, ask for Alex!!! More
by SAllen
Employees Worked With
October 05, 2020
He is the kindest and most professional person I have ever met at the car dealer. His knowledge for the vehicle is amazing. I feel always very pleasant to depend on him with my car serviced with any prob ever met at the car dealer. His knowledge for the vehicle is amazing. I feel always very pleasant to depend on him with my car serviced with any problems. More
by Jeen
Employees Worked With
September 25, 2020
Always responsive! Even when my main contact is out or busy, a colleague will reach out providing quick assistance. Third Mercedes for a reason. Thank you. busy, a colleague will reach out providing quick assistance. Third Mercedes for a reason. Thank you. More
by Chris doria
Employees Worked With
September 11, 2020
Alex is EXCEPTIONAL, I get excited when its time for any type of service on any of my vehicles. The BEST Customer Service in the DMV. You guys need to CLONE him he continues to keep us Happy Customers. Than type of service on any of my vehicles. The BEST Customer Service in the DMV. You guys need to CLONE him he continues to keep us Happy Customers. Thanks Alex for all you do!!! More
by C300happy
Employees Worked With
Dwayne Bowen
September 11, 2020
My service advisory Alex has always given great service. By phone or in person he handles the job. Thanks again Alex for the great work. By phone or in person he handles the job. Thanks again Alex for the great work. More
by Toye
Employees Worked With
September 03, 2020
Steve is my new tech advisor at MBenz. He’s very thorough, timely communicator, and goes the extra mile to insure the experience is a positive one... I did not realize this kind of service still exi thorough, timely communicator, and goes the extra mile to insure the experience is a positive one... I did not realize this kind of service still existed. It’s made me want to keep buying Mercedes so that Steve can handle the servicing. More
by DMac
Employees Worked With
September 03, 2020
Alex does a wonderful job at communicating and advocating for his clients. Always ensures I am taken care of efficiently and w great care ! Thx Alex ! for his clients. Always ensures I am taken care of efficiently and w great care ! Thx Alex ! More
by aacalvert123
Employees Worked With
