Mercedes-Benz of Annapolis - Service Center

Sean is very professional and the customer service was excellent. I plan on returning for future services. I highly recommend this service department. Top Notch excellent. I plan on returning for future services. I highly recommend this service department. Top Notch More

My experience with Sean Engelhard was excellent. He was very professional and helpful. He handled my questions with patience and knowledge. I would work with again very professional and helpful. He handled my questions with patience and knowledge. I would work with again More

Sean is always willing to go above and beyond to make sure all of his customers are satisfied! Would recommend him to anyone! Awesome service advisor to work with. sure all of his customers are satisfied! Would recommend him to anyone! Awesome service advisor to work with. More

As a frontline worker in health care I needed to ensure that my vehicle was serviced and ready for me to be on call. I received nothing but first-class customer service from Steve from the moment I stepped that my vehicle was serviced and ready for me to be on call. I received nothing but first-class customer service from Steve from the moment I stepped in the door. Steve allowed me to walk away confident and educated on the services being recommended for my vehicle and I knew that I was in great hands. Thank you Steve, for all you continue to do so that I can continue to be of service for those who are in need of us the most right now. More

Over the years Alex has been a consistent and exemplary customer service representative. My car always comes back looking great inside and out and running smooth. I highly recommend Alex! customer service representative. My car always comes back looking great inside and out and running smooth. I highly recommend Alex! More

Mr. Steve Neville is very helpful and has excellent attitude towards customers needs. He would keep everything ready for you. I am very impressed with his work. attitude towards customers needs. He would keep everything ready for you. I am very impressed with his work. More

There are two things I hate doing, getting my taxes done and taking my car in for servicing. Luckily, M-B of Annapolis offers such great service that my mind is easily put to the rest. Chuck has always been and taking my car in for servicing. Luckily, M-B of Annapolis offers such great service that my mind is easily put to the rest. Chuck has always been my go to guy when it is time to have my car serviced and he never disappoints. Very personable, professional, and honest. I will always refer friends and family to Chuck and the service team at M-B of Annapolis. Now, if they only did taxes.... More

Chuck provides quality services while educating his customers honestly. He’s timely and personable and makes all of your concerns a priority. 10 out of 10 for every service provided. I won’t be going a customers honestly. He’s timely and personable and makes all of your concerns a priority. 10 out of 10 for every service provided. I won’t be going anywhere else until he retires. We can’t thank him enough and highly suggest working with him for whatever need you might have. I’m thoroughly impressed while feeling safe and satisfied, knowing I have someone trustworthy and dependable to reach out to for simple questions or major concerns. More

Chuck was so helpful and professional! I will definitely be back. He made sure my car was fixed in a timely manner too, Thanks Chuck! be back. He made sure my car was fixed in a timely manner too, Thanks Chuck! More

Chuck I want to thank you for your outstanding customer service! You took great care of me and my vehicle. He provided great service and had my car ready sooner than I expected. I look forward to working w service! You took great care of me and my vehicle. He provided great service and had my car ready sooner than I expected. I look forward to working with you again. More