Mercedes-Benz of Annapolis - Service Center

Every time I come in for service they are ready to Service and go beyond and above. My rental car is ready for that day for me to keep doing the things I need to for the day at the time my car is in Service and go beyond and above. My rental car is ready for that day for me to keep doing the things I need to for the day at the time my car is in for repair and I love it, Alex you are the best please keep up the good work and it’s amazing how your customer service gets better, better and better every time and going beyond and above and that is what I call fantastic. and amazing. I can not really find the right words because you are the best ever More

My favorite thing about this Service center is Steve and his attention to detail and customer needs. Definitely appreciate the A1 service. Thank you kindly! his attention to detail and customer needs. Definitely appreciate the A1 service. Thank you kindly! More

Steve has been extremely instrumental in helping with all my vehicle services, great at communicating any problems and being there every step of the way. my vehicle services, great at communicating any problems and being there every step of the way. More

Several issues on our low mileage 2017 SLC 300 left us bewildered and disappointed! But Steve and tech team sorted it out and put us back on the road. Thanks for the help, we are back in love with the SLC bewildered and disappointed! But Steve and tech team sorted it out and put us back on the road. Thanks for the help, we are back in love with the SLC and ready for summer sans COVID! More

Service is A-1. Not only did they have me in and out quickly, you can ammend your auto service through text. How about that? Comp. rental and carwash. It's a very clean facility housing upbeat staff. G quickly, you can ammend your auto service through text. How about that? Comp. rental and carwash. It's a very clean facility housing upbeat staff. Go see them! More

Chuck gives credibility to Mercedes' motto, "The Best or Nothing." When something goes wrong with your car, Chuck ensures that you're back on the road as soon as possible and as if nothing was ever wrong at Nothing." When something goes wrong with your car, Chuck ensures that you're back on the road as soon as possible and as if nothing was ever wrong at all. More

Chuck Leyman is an awesome service advisor. He keeps our cars in tip top shape! We look forward to coming to the dealership to see him. Chuck is professional, fair and upbeat. I recommend him highly!! cars in tip top shape! We look forward to coming to the dealership to see him. Chuck is professional, fair and upbeat. I recommend him highly!! More

Had a severe problem while traveling on Rt. 95, and was lucky to find this dealership. And even more luckier to meet with Alex Clothier, who took the time and effort on a Saturday to get the problem solve lucky to find this dealership. And even more luckier to meet with Alex Clothier, who took the time and effort on a Saturday to get the problem solved. Alex went out of his way to assure me that the work would be completed quickly and efficiently as he worked to get the parts and time to fix my car. He even recommended restaurants for us to visit while we were stuck in Annapolis over the weekend and the following Monday. Alex along with the mechanics are to be highly praised for their efforts. The car rides better now than when new. Larry Marino More

Best service advisor I have had! I have owned over 10 vehicles, both new and used, and this is the only dealership experience I have ever had that was enjoyable. vehicles, both new and used, and this is the only dealership experience I have ever had that was enjoyable. More

Alex Clothier is a superior customer-oriented, positive minded doer with high energy, and totally dedicated service manager. I am fortunate he oversees the service of my vehicles. minded doer with high energy, and totally dedicated service manager. I am fortunate he oversees the service of my vehicles. More