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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,368 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,368 Reviews of Mercedes-Benz of Annapolis - Service Center
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November 08, 2023
I sincerely appreciate how when I have an unexpected problem, Alex has always been very supportive of addressing and helping to resolve the problem. I have had a great experience with Mercedes Benz of problem, Alex has always been very supportive of addressing and helping to resolve the problem. I have had a great experience with Mercedes Benz of Annapolis with service - and appreciate their flexibility. More
by gene_longo
Employees Worked With
Helpful November 02, 2023
Alex Clothier has been my service representative for many years. He makes sure my 2011 C class is always up to date on repairs and scheduled maintenance. When I am ready to buy another C class, I will be bu years. He makes sure my 2011 C class is always up to date on repairs and scheduled maintenance. When I am ready to buy another C class, I will be buying it from this dealership. More
by paulamgillespie
Employees Worked With
November 02, 2023
Steve’s professionalism and expertise was stellar. I really appreciate working with him and the team and will definitely come back to the Annapolis location for my service needs. I really appreciate working with him and the team and will definitely come back to the Annapolis location for my service needs. More
by Shauna
Employees Worked With
November 01, 2023
Best service experience I have ever had! Had a bad tire and needed help right away. Ronan got me in quickly, set up with a loaner and sorted out by the end of the day. This is my first Merce Had a bad tire and needed help right away. Ronan got me in quickly, set up with a loaner and sorted out by the end of the day. This is my first Mercedes-Benz and could not be happier. More
by Katrun67
Employees Worked With
November 01, 2023
The staff has always gone above and beyond! I originally came to the dealership for MN warranty work and they have been exceptional! I originally came to the dealership for MN warranty work and they have been exceptional! More
by Nevin
Employees Worked With
October 31, 2023
Chuck was great. He is very professional and courteous. Amazing service and I will not go elsewhere for maintenance on my C300 He is very professional and courteous. Amazing service and I will not go elsewhere for maintenance on my C300 More
by Jackie
Employees Worked With
October 31, 2023
Over three years dealing with Ron he has been awesome would recommend him to everyone would recommend him to everyone More
by Gravesgussie
Employees Worked With
October 30, 2023
My Service representative, Steve Nevitte is always professional, friendly and knowledgeable.. I trust his advice and direction. The service center is efficient and thorough and a pleasure to deal with professional, friendly and knowledgeable.. I trust his advice and direction. The service center is efficient and thorough and a pleasure to deal with. More
by Jackie Green
Employees Worked With
October 25, 2023
My service guy Pete Herman is always very helpful and patient. I highly recommend him. patient. I highly recommend him. More
by lindsey.avedisian
Employees Worked With
October 24, 2023
This dealership is amazing I wouldn't go anywhere else! ! I honestly was gonna go back to Audi but because of the customer service I receive I am Benz for life.....thanks guys!! ! I honestly was gonna go back to Audi but because of the customer service I receive I am Benz for life.....thanks guys!! More
by Rj
