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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,373 Reviews

1,373 Reviews of Mercedes-Benz of Annapolis - Service Center

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March 10, 2023

I just got a new Mercedes and took it in to get it inspected and keys reprogrammed and as usual he kindly put me in a courtesy car so I could get my work done! Within hours everything was done and as More

by julianne.hemingway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

Mar 13, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 09, 2023

Alex Clothier in Service did a SUPERB job helping me deal with a flat tire on a very inconvenient day! He got my car right in, got me a ride to my appointment, had my car ready quickly, and took care of fili More

by MMFOXDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt - drove me to appt
Mar 12, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2023

I received excellent service at Mercedes Benz of Annapolis from Alex Clothier. He is always so friendly and helpful. He is always knowledgeable. More

by srandle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Mercedes-Benz of Annapolis responded

Hi Srandle, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2023

Peter was as professional and courteous as anyone could want to have. He helped me out with an emergency flat like I was a regular customer. I cannot compliment him enough for the service we were provided. More

by jmacd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 03, 2023

The Best! Help me get my car back on the road. Very helpful and prompt. More

by AmgGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Mar 06, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 28, 2023

Peter provided excellent service today. He is very knowledgeable and professional. The service is GREAT and I would recommend to my friends. I would also recommend Chuck Leyman too... More

by Hintonlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 28, 2023

I recently came in just to get my window washer fluid, topped off, and Ronan was so much hope because he allowed me and showed me where all of my fluids were in replaced/refilled most of the Louis they we More

by mbleezy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nevitte
Mar 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2023

When it comes to the best of the best, as far as service and customer appreciation, my guy Ronan always has the best 02 towards work and helping others. When they say a Mercedes-Benz experience, I understan More

by mbleezy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nevitte
Mar 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 28, 2023

Steve and the Mercedes Benz of Annapolis Service Team do an excellent job! Steve listens and is extra attentive to the needs of his customers. I would not trust my Mercedes to anyone else. He has gone above More

by Michael A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi Michael, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 18, 2023

Bryan went above and beyond to take care of me and my vehicle and I couldn’t be more grateful! More

by ebaird91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Feb 21, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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