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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,381 Reviews

1,381 Reviews of Mercedes-Benz of Annapolis - Service Center

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September 06, 2017

Great Job Alex always goes the extra mile to solve my problems and make me happy. He is kind and a very nice person. Alex has been my service guy for years!!! More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
Oct 06, 2017 -

Mercedes-Benz of Annapolis responded

Hello. Mercedes-Benz of Annapolis would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Alex and the team! Thank you again for your review.

August 27, 2017

Sales and service I have been a customer of this dealership for over 30 years and have always had outstanding service in all departments. Alex Clothier was my advisor a More

by Echo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
Sep 26, 2017 -

Mercedes-Benz of Annapolis responded

Hi Echo. We are glad to hear that you were happy with Alex Clothier's service - that kind of feedback can go a long way. Mercedes-Benz of Annapolis appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Mercedes-Benz of Annapolis.

August 21, 2017

excellent service treatment Have had service performed on my new GLA250. Service has been done in a timely fashion and has been accurate. Customer service there has been excell More

by godar,tanina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
Sep 20, 2017 -

Mercedes-Benz of Annapolis responded

Good morning Tanina! Thank you so much for your kind comments. Mercedes-Benz of Annapolis is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Tanina for the highly praised review.

August 19, 2017

Absolutely wonderful! Raphael is absolutely amazing!! He really took care of all my needs while my vehicle was in the shop! Even made me a cup of coffee. He truly is wonder More

by Meganbtmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raphael Powell
Sep 18, 2017 -

Mercedes-Benz of Annapolis responded

Hi Megan. We are glad to hear that you were happy with Raphael's service - that kind of feedback can go a long way. Mercedes-Benz of Annapolis appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Mercedes-Benz of Annapolis.

August 17, 2017

exceptional service Recently took my Ml350 to Mercedes Benz of Annapolis due to an oil leak. My service advisor Alex Clothier was pleasant, reassuring and very profession More

by satisfied customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
August 17, 2017

Honest and friendly Ask for Chuck at Mercedes of Annapolis service center. Friendly and honest service from a great guy. What more could you ask for? Highly recommended More

by Carguy11
Recommend Dealer
Yes
Employees Worked With
Yasar, Chuck Leyman
August 14, 2017

Service, Service, Service! Annapolis Mercedes is my service and dealer of choice. The show room and service center are immaculate. The staff are very considerate of ones time. W More

by Bpeg1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
August 13, 2017

Efficient professionals! I dropped off my c-class for a few minor warranty issues. Chuck Leyman who I spoke with on the phone was away at the time so David Brady stepped up an More

by Mb_fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman, David Brady
August 13, 2017

Truly exceptional If you own a Mercedes, this is the dealership to come to for service! Chuck Leyman is our advisor and he is truly exceptional. If for any reason Chu More

by Stacy L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pia, Chuck Leyman, Kevin (Mac) McConnell, David Brady
August 13, 2017

Great Service I always have a great service at Forest Drive, Annapolis location. Service Adviser, Alex Clothier is so helpful & very good with Customer service. I a More

by Yurik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
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