Mercedes-Benz of Annapolis - Service Center

Always get top notch service from everyone and they are always friendly and know me by name always friendly and know me by name More

Bryan has always been great, kept me updated with the work done with my vehicle. He gives you that feeling that your vehicle is in great hands and also has a lot of knowledge about the vehicle or the ser work done with my vehicle. He gives you that feeling that your vehicle is in great hands and also has a lot of knowledge about the vehicle or the service being done. Gives great tips and answers all the questions. He's nothing short of amazing. More

Ronan did a fantastic job. He was able to make an emergency situation much better. He was able to make an emergency situation much better. More

First time ever in a Mercedes’ service center. Alex was very nice. My time spent at the center went efficiently. Thank you Alex. All the best. Alex was very nice. My time spent at the center went efficiently. Thank you Alex. All the best. More

Always receive the best professional service from Chuck Leyman. He is the reason I choose this service department over others. Super helpful and always accessible to help me out when needed. Chuck is a top Leyman. He is the reason I choose this service department over others. Super helpful and always accessible to help me out when needed. Chuck is a top notch service advisor. More

You have an absolutely great service team, especially Chuck. Everytime I come in for service, he and the rest of the team exceed my expectations! Truly exceptional! Chuck. Everytime I come in for service, he and the rest of the team exceed my expectations! Truly exceptional! More

This dealership and service is the reason we are loyal to Mercedes. We’ve been to other dealers and service centers, but truly nothing compares to Annapolis!! Chuck took SUCH good care of us in our last serv Mercedes. We’ve been to other dealers and service centers, but truly nothing compares to Annapolis!! Chuck took SUCH good care of us in our last service and he is the best! More

Great customer service. Very attentive, helpful and caring. Always willing to assist, and Very personable. I'm very appreciative for his assistance and all that he does f Very attentive, helpful and caring. Always willing to assist, and Very personable. I'm very appreciative for his assistance and all that he does for his customers. More

I meet Mr. Steve the day of my appointment on 4/13/2023- I dropped My vehicle off secured a loaner vehicle within 15 minutes, great!! Then I forgot to leave my Steve the day of my appointment on 4/13/2023- I dropped My vehicle off secured a loaner vehicle within 15 minutes, great!! Then I forgot to leave my keys he called and offer to come pickup my keys after they were found in my purse Amazing. My vehicle received the needed service the vehicle was cleaned and detailed. He text me that everything was okay I made it there just before closing. I’m very appreciative of Me. Steve & staff at Mercedes-Benz Service of Annapolis. Thanks so much More

Made sure to take care of my issues even when another dealership should have been responsible dealership should have been responsible More