Mercedes-Benz of Annapolis - Service Center

Keep up the good work Thanks for beening there when I bring my car on for repair. What out you were will my car be. Keep up the good work Thanks for beening there when I bring my car on for repair. What out you were will my car be. Keep up the good work More

Trunk sensors not working What can I say...Alex is the BEST! I dropped my car off and within five minutes of my departure I received a text thanking me for trusting my car wit What can I say...Alex is the BEST! I dropped my car off and within five minutes of my departure I received a text thanking me for trusting my car with Annapolis Service Center; I thought that was very personal. He kept me abreast of the status of my vehicle, perfect customer service, very patient and ensured all of my needs were met. AWESOME!!! More

Replace left front wheel bearing on 2009 S550 4matic Alex Chothier and his service tech's were superb in their professionalism, courtesy and respect for customer needs . I have experienced several ser Alex Chothier and his service tech's were superb in their professionalism, courtesy and respect for customer needs . I have experienced several service centers over the years and without a doubt, Alex is the top of the line representing this dealership. More

First Class Service Alex was excellent! He was very professional and friendly. He explained everything the service would entail in detail. I really appreciated his attent Alex was excellent! He was very professional and friendly. He explained everything the service would entail in detail. I really appreciated his attentivness. I would absolutely recommend him to my friends! More

Excellent Service I had stopped in to have a piece on my vehicle repaired. To my surprise, it was warranty work, it was done within 30-40 minutes, my car was washed and I had stopped in to have a piece on my vehicle repaired. To my surprise, it was warranty work, it was done within 30-40 minutes, my car was washed and cleaned, and I was on my way. Did I mention it was warranty (FREE!). Also, Alex is the best they have! Very affable, honest, and to the point. Yet he cares about the service he provides to you. You will not get a lot of pre-scripted patter. Rather, you will experience sincere attention to your issue until it is completed! Don't think twice about using this facility and Alex!! More

Chuck Is The Man! Chuck Leyman is always helpful and courteous whenever I stop in for service or even just a car wash. He is one of the best in the automotive industry Chuck Leyman is always helpful and courteous whenever I stop in for service or even just a car wash. He is one of the best in the automotive industry in regards to customer service. I will continue to visit this service center because of Chuck! More

Alex Clothier is best ever Mercedes service rep Thanks Alex for all your attention and support. I travel a lot, and use dealerships in Michigan and Florida, in addition to Annapolis, and you are Thanks Alex for all your attention and support. I travel a lot, and use dealerships in Michigan and Florida, in addition to Annapolis, and you are the best. You remember me, and ALWAYS make sure we are taken care of -- even to recommending a great breakfast place (Shirley's) the day we came in on our wedding anniversary! More

Attentive rep, comfortable environment! Alex is always present in our discussions. The fact that he remembers me and always makes sure I'm taking care of is very valuable. Thew location h Alex is always present in our discussions. The fact that he remembers me and always makes sure I'm taking care of is very valuable. Thew location has comfy chairs, endless snacks and drinks. From the moment you pull up to the time ypur service is complete, you will be fully taken care of. I highly recommend him and this location. More