Mercedes-Benz of Annapolis - Service Center

You are the best thank you so much for taking care of our cars scheduling us when we need service iand just making sure our cars are in good condition during travelin thank you so much for taking care of our cars scheduling us when we need service iand just making sure our cars are in good condition during traveling for the holidays thank you and happy holidays to you and happy new years More

Alex Clothier To whom it may concern: With this letter I would hereby like to remark favorably on behalf of Alex Clothier, Service Administrator, for the excepti To whom it may concern: With this letter I would hereby like to remark favorably on behalf of Alex Clothier, Service Administrator, for the exceptional service he provided this morning. This was the second time Mr. Clothier has collaborated with myself related to my vehicle. Upon arrival, I was quickly greeted by Mr. Clothier and swiftly began the process of facilitating a dialoged to notate the deficiencies with my vehicle. I have continuously been pleased with the service provided by Mr. Clothier. His professionalism and enthusiasm to identify my verbal reported glitches is immeasurable. Mr. Clothier possesses the proficiency’s and aptitude ask applicable questions to assist me in explaining the current deficits of my concern. His expertise, dedication in providing the highest level of customer’s satisfaction must be acknowledged. Having in mind such a pleasant experience with your colleague it would be my pleasure to continue doing business with Mercedes-Benz for years to come. Mr. Clothier symbolizes the kind of employee that specializes in the retention and fulfillment of customers. In closing, it is my belief that Mr. Clothier has provided higher than exceptional customer service. My anticipation is that he is recognized by Mercedes-Benz for his talents and worth. Sincerely, Anna Parker More

fatastic facility Great service. The reason I left bmw. Chuck is the man. he never lets you down. Its a delight to get your car serviced. He makes life easy. A million Great service. The reason I left bmw. Chuck is the man. he never lets you down. Its a delight to get your car serviced. He makes life easy. A million thanks. More

Alex: As good as it gets! Alex has been my service advisor for my past two Mercedes, and with each one, he has gone out of his way to provide personal attention to my needs. Wh Alex has been my service advisor for my past two Mercedes, and with each one, he has gone out of his way to provide personal attention to my needs. Whether is was providing a non-reserved loaner when my routine service required an unknown safety repair and an overnight delay, or accommodating my travel schedule, I rely on Alex for straight information, accurate estimates, and good advice on keeping my car in top condition. I will keep coming back here for service because, with him, it can't get any better. More

On freeway, had mechanical problem! Saturday, while driving south on I-95 heading for Annapolis, had problem with car. Called dealer, spoke with Alex, he arranged to talk me through pro Saturday, while driving south on I-95 heading for Annapolis, had problem with car. Called dealer, spoke with Alex, he arranged to talk me through problem. Got to service, he took care of everything, very quickly, they sorted car and I was back on the road in less than two hours! And, he had the car washed for me! Without a doubt, the BEST service experience of Mercedes ownership. Truly, outstanding, Alex. Greatly appreciated everything! More

Mr. Clothier takes away all anxiety of having my car service Consistency of great customer service representation over the years, as well as, extremely knowledgeable, affable, and timely. I will only go to th Consistency of great customer service representation over the years, as well as, extremely knowledgeable, affable, and timely. I will only go to the Annapolis Mercedes Benz dealership service center. They even have ice cream in the waiting room, along with other snacks and beverages. My experience with Mr. Clothier and this service center has always surpassed my expectations. Thanks! More

True Professionalism I am truly amazed by the world-class service provided by the team at Mercedes of Annapolis Service. I brought in my GL450 for some issues and one of t I am truly amazed by the world-class service provided by the team at Mercedes of Annapolis Service. I brought in my GL450 for some issues and one of the technicians ,Keith, went for a ride along just to make sure everything was captured. The dedication to excellence and professionalism display by my service advisor Alex is always second to none. Alex really cares about more than just servicing my vehicle as demonstrated by him asking about my kids (remembering their names, by the way) each time I come in for scheduled service or with a new problem. Great job, Alex and Keith! More

Mercedes Service (tire & tune-up) My service experience with Mercedes/Annapolis has been nothing less than outstanding. My last appointment, my wife’s experience was equally satisfyin My service experience with Mercedes/Annapolis has been nothing less than outstanding. My last appointment, my wife’s experience was equally satisfying. She found the atmosphere very warm and inviting like a family. You guys are top notch..and it shows! I especially appreciate the military discounts offered. From one Army service member to another (service center)...Thank you for your service! JJW More

#1 in customer care Getting my C300 serviced at Mercedes-Benz of Annapolis is always a great experience. Alex Clothier is a great service agent to work with that goes out Getting my C300 serviced at Mercedes-Benz of Annapolis is always a great experience. Alex Clothier is a great service agent to work with that goes out of his way to make sure everything goes smoothly as does Chuck Leyman on past visits. More