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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,373 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,373 Reviews of Mercedes-Benz of Annapolis - Service Center
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May 31, 2023
Steve is awesome. Highly recommend!! Always goes over and beyond for his clients. Will always use him!! Highly recommend!! Always goes over and beyond for his clients. Will always use him!! More
by AdamE
Employees Worked With
May 29, 2023
Wonderful service department, I am never disappointed. Thank you for great customer service. Alex you're the best. Thank you for great customer service. Alex you're the best. More
by Cyberguy
Employees Worked With
Other Employees :
Michael Herron, Sarah Sroka, Bryan Jenkins
May 23, 2023
ALWAYS EXTREMELY HELPFUL and CUSTOMER ATTENTIVE and always has a solution to our car/SUV issues always has a solution to our car/SUV issues More
by toijohn
Employees Worked With
May 23, 2023
Peter Herman is great! !! You guys always take care of me and are polite. Even when the service is busy I don't feel inconvenienced. They take the time to make sure question !! You guys always take care of me and are polite. Even when the service is busy I don't feel inconvenienced. They take the time to make sure questions are answered and you feel good about the work. More
by davis988
Employees Worked With
May 22, 2023
Alex has been my service advisor for years. He always makes drop off and pick up so easy. He’s a very nice person to deal with. He always makes drop off and pick up so easy. He’s a very nice person to deal with. More
by Jjlighthizer
Employees Worked With
May 21, 2023
Pete Herman, my advisor is a true professional and a credit to Mercedes. He explained my service and when looking at my profile even wish d me a happy belated birthday which was a nice touch. Pete expla credit to Mercedes. He explained my service and when looking at my profile even wish d me a happy belated birthday which was a nice touch. Pete explained the service, gad my loaner ready and I was on my way. That afternoon he called and informed me my car all at with no problems. Pete is a great communicator and as helpful as anyone could be. More
by Brian
May 19, 2023
I’ve had 3 Mercedes Benz automobiles serviced at this dealership and Ronan has been my SA for all of them. Trusted, honest, friendly and knowledgeable- I wouldn’t consider going anywhere else. dealership and Ronan has been my SA for all of them. Trusted, honest, friendly and knowledgeable- I wouldn’t consider going anywhere else. More
by sbradleyhall
May 16, 2023
Mr Woods is excellent! !!!! Service and care provided is excellent highly recommended. Happy I switched to Annapolis!! !!!! Service and care provided is excellent highly recommended. Happy I switched to Annapolis!! More
by Palmerhb
Employees Worked With
May 15, 2023
Chuck always comes through. Always! This time I’m ran in to some issues returning from out of town. Called Chuck and brought the car right in. He set me up and I was back on Always! This time I’m ran in to some issues returning from out of town. Called Chuck and brought the car right in. He set me up and I was back on the road in literally less than 2 hrs start to finish. Just amazing. More
by Mark Sweeney
Employees Worked With
May 15, 2023
Alex Clothier is always a pleasure to deal with. He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensur He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensures it's as easy and seamless as possible! More
by Tara Soesbee
Employees Worked With
