Mercedes-Benz of Annapolis - Service Center

Great job great job Great job great job Great job great job Great job great job job Great job great job More

Amazing service! Bryan Jenkins was super professional and took great care of me! Please take the time to thank him as he went above and beyond to ensure I was sorted Bryan Jenkins was super professional and took great care of me! Please take the time to thank him as he went above and beyond to ensure I was sorted out prior to our trip to North Carolina. More

We had car trouble while traveling thru Maryland. Chuck was able to get the car into service and fixed in a few hours. I would use this dealership again. Chuck was able to get the car into service and fixed in a few hours. I would use this dealership again. More

Mercedes-Benz of Annapolis at Forest Drive Annapolis, MD is absolutely the best! This is the second time I unfortunately experienced tire problem (nail in my tire) when I visited my mother in Bowie, MD. Jus is absolutely the best! This is the second time I unfortunately experienced tire problem (nail in my tire) when I visited my mother in Bowie, MD. Just as they did last summer, Mercedes-Benz of Annapolis provided me with exceptional customer service! They were very friendly, quick to help and took the best care of my 450 GLS. Peter Herman was knowledgeable, professional, attentive, and communicated with me frequently with great service updates. Mr. Herman really made me feel like a valued customer. I could have gotten my car towed to any Mercedes in the area, but I chose this store because of the great customer service I received from Mr. Herman in August 2022. How lucky and grateful I am that he is the one to take care of my vehicle again this time around. Thanks a mighty lot! You are the best! More

Alex is hands down the best service adviser we have ever had experience with, and is a primary reason for sticking with Mercedes Benz here in Annapolis. anyone can sell you a car, but it's the years that fo had experience with, and is a primary reason for sticking with Mercedes Benz here in Annapolis. anyone can sell you a car, but it's the years that follow that count the most. We are grateful to have him! More

I always have a pleasant experience at Mercedes Benz of Annapolis! Chuck is always friendly, very professional and ensures my car is taken care of! One of the many reasons I continue to be a repeat custome Annapolis! Chuck is always friendly, very professional and ensures my car is taken care of! One of the many reasons I continue to be a repeat customer. He truly is pleasure to work with! More

Alex is the most perfect mix of professional yet personal service manager you will ever find. He anticipates my needs/wants and makes sure every detail is covered before I even have to ask. He is a joy to service manager you will ever find. He anticipates my needs/wants and makes sure every detail is covered before I even have to ask. He is a joy to work with and I actually look forward to having my car serviced so I can see him! More

Alex is the gold standard in every aspect of performance. Alex’s personable style and approach to customer service exceeds all others. I will only come to MB service due to the exceptional per performance. Alex’s personable style and approach to customer service exceeds all others. I will only come to MB service due to the exceptional performance More

Mercedes-Benz of Annapolis is professional and fast. They take great care of my car. They take great care of my car. More

Ronan is by far amazing! Whether I’m in town or out of town if I have an issue with my car Ronan is my go to! During this last case of me needing service due to someone steal Whether I’m in town or out of town if I have an issue with my car Ronan is my go to! During this last case of me needing service due to someone stealing all my tires and rims. The communication with Ronan was spectacular when the insurance company was giving me a run for my money. I appreciate Ronan for always looking out for the customer and making an impact at Mercedes! More