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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,369 Reviews

1,369 Reviews of Mercedes-Benz of Annapolis - Service Center

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June 28, 2023

Steve was extremely professional and a wealth of information. Got me back on the road quickly. More

by Trb2023
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 30, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!

June 28, 2023

Steve and the team did a great job. Would definitely bring my car back. Thank you! More

by Wano17
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Mercedes-Benz of Annapolis responded

We appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

Jun 30, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 28, 2023

Chuck is terrific! He takes the time to understand the problem and gets it fixed every time! Great seevice! More

by annlamdin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

Jun 30, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 27, 2023

Going on a road trip and needed to get my car serviced. As always, Chuck Leyman took care of me. I was in and out with my oiled changed and everything checked to ensure I have a safe trip. I don't go on ma More

by Lynn W.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Mercedes-Benz of Annapolis responded

Hi Lynn, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Jun 30, 2023 -

Mercedes-Benz of Annapolis responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2023

The service department is exceptional. My service advisor Bryan Jenkins is extremely knowledgeable and forward thinking with recommendations to keep my Mercedes in excellent condition. More

by Nicki
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Jun 29, 2023 -

Mercedes-Benz of Annapolis responded

Hi Nicki, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Jun 30, 2023 -

Mercedes-Benz of Annapolis responded

Nicki, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2023

Chuck is amazing! He made me feel so special when I came in to get my car serviced. He’s very knowledgeable and patient! He’s a great asset to your company! I w More

by LaLisha J
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Jun 26, 2023 -

Mercedes-Benz of Annapolis responded

Hello Lalisha, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jun 26, 2023 -

Mercedes-Benz of Annapolis responded

Hi Lalisha, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope to be of service to you again! Take care!

June 22, 2023

Amazing service! Bryan Jenkins was super professional and took great care of me! Please take the time to thank him as he went above and beyond to ensure I was sorted More

by Derek
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Jun 25, 2023 -

Mercedes-Benz of Annapolis responded

Derek, we're so glad that we were able to go above and beyond your expectations! We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2023

Great job great job Great job great job Great job great job Great job great job More

by Peru3031
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Jun 25, 2023 -

Mercedes-Benz of Annapolis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

We had car trouble while traveling thru Maryland. Chuck was able to get the car into service and fixed in a few hours. I would use this dealership again. More

by Mary
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Mercedes-Benz of Annapolis responded

Hi Mary, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2023

Mercedes-Benz of Annapolis at Forest Drive Annapolis, MD is absolutely the best! This is the second time I unfortunately experienced tire problem (nail in my tire) when I visited my mother in Bowie, MD. Jus More

by karlotta.richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 19, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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