Mercedes-Benz of Annapolis

It was a pleasure working with Mia and the team on the purchase of my vehicle. purchase of my vehicle. More

As always 5 star ⭐️ service from the time I walked in the door and until I left. The GM greeted me with a smile and the Sales Manager Asher Chaudry was very kind and I love seeing smiling faces, it just the door and until I left. The GM greeted me with a smile and the Sales Manager Asher Chaudry was very kind and I love seeing smiling faces, it just make me feel good about where I spend my money . Thank you Mercedes Benz of Annapolis Md. More

Mia Castle is Awesome ! !!! Absolutely love her work ethic, extremely knowledgeable & patient her professionalism is 1st class . Mia customer service is on point . I apprec !!! Absolutely love her work ethic, extremely knowledgeable & patient her professionalism is 1st class . Mia customer service is on point . I appreciate the welcoming staff At Mercedes Benz of Annapolis Md. I highly recommend Mia Castle !!!!!! More

Arella was a pleasure to work with! She was knowledgeable and professional. The dealership is most fortunate to have her! She was knowledgeable and professional. The dealership is most fortunate to have her! More

Very knowledgeable, patient, and very good at her job. It was a pleasure meeting her and working with her. It was a pleasure meeting her and working with her. More

My experience @ MB Annapolis was pleasant and Arella was outstanding. Her disposition, willingness and professionalism was welcoming and appreciated. outstanding. Her disposition, willingness and professionalism was welcoming and appreciated. More

Arella Berger and the Mercedes Benz of Annapolis staff were knowledgeable, courteous, and efficient. Buying a car was a smooth transaction. were knowledgeable, courteous, and efficient. Buying a car was a smooth transaction. More

We have been treated professionally and they completely demonstrate a true meaning of excellent customer service. demonstrate a true meaning of excellent customer service. More

My service rep Alex is always courteous, knowledgeable, and fast. His recommendations are thoughtful and well received. and fast. His recommendations are thoughtful and well received. More

Getting to Ms. Mia Castle! She offers top-tier customer service. She will ensure you have what you want and when you need it. She listens and is more than knowledge Mia Castle! She offers top-tier customer service. She will ensure you have what you want and when you need it. She listens and is more than knowledgeable about Mercedes-Benz products and experience. Note that once you buy from her, you will be a loyal customer again. Relationships are important, especially when spending your money, and Mia knows how to make sure that we are treated well. Where the review goes from a 5 to a 4 is the dealership, not the sales team. Placed downtown Annapolis, it is a high-traffic area, so the dealership is small compared to some, and may wait to pull the car you like, or if you have to get service, require a longer you drive a few minutes down the road. While one waits, the lounge area is stocked with snacks, coffee, other beverages, and a TV to help one pass the time. More