Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Annapolis
Annapolis, MD
3,116 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,116 reviews
September 06, 2024
It was a pleasure working with Mia and the team on the purchase of my vehicle. purchase of my vehicle. More
by AA
September 05, 2024
Mia was so kind and honesty during our sale with our new Mercedes. She was by far the best we have ever dealt with when purchasing a new car. Now we recommend her to all of our family and friends because sh Mercedes. She was by far the best we have ever dealt with when purchasing a new car. Now we recommend her to all of our family and friends because she was so outstanding! More
by Wendy H.
Employees Worked With
August 29, 2024
Mia Castle is Awesome ! !!! Absolutely love her work ethic, extremely knowledgeable & patient her professionalism is 1st class . Mia customer service is on point . I apprec !!! Absolutely love her work ethic, extremely knowledgeable & patient her professionalism is 1st class . Mia customer service is on point . I appreciate the welcoming staff At Mercedes Benz of Annapolis Md. I highly recommend Mia Castle !!!!!! More
by Shirley G
August 29, 2024
As always 5 star ⭐️ service from the time I walked in the door and until I left. The GM greeted me with a smile and the Sales Manager Asher Chaudry was very kind and I love seeing smiling faces, it just the door and until I left. The GM greeted me with a smile and the Sales Manager Asher Chaudry was very kind and I love seeing smiling faces, it just make me feel good about where I spend my money . Thank you Mercedes Benz of Annapolis Md. More
by Shirley G
August 23, 2024
Arella was a pleasure to work with! She was knowledgeable and professional. The dealership is most fortunate to have her! She was knowledgeable and professional. The dealership is most fortunate to have her! More
by 8181owen
August 17, 2024
Very knowledgeable, patient, and very good at her job. It was a pleasure meeting her and working with her. It was a pleasure meeting her and working with her. More
by Simone
August 08, 2024
My experience @ MB Annapolis was pleasant and Arella was outstanding. Her disposition, willingness and professionalism was welcoming and appreciated. outstanding. Her disposition, willingness and professionalism was welcoming and appreciated. More
by CHAILSTOCK
August 03, 2024
Arella Berger and the Mercedes Benz of Annapolis staff were knowledgeable, courteous, and efficient. Buying a car was a smooth transaction. were knowledgeable, courteous, and efficient. Buying a car was a smooth transaction. More
by pwtawes
August 03, 2024
We have been treated professionally and they completely demonstrate a true meaning of excellent customer service. demonstrate a true meaning of excellent customer service. More
by mansourkamali
August 01, 2024
My service rep Alex is always courteous, knowledgeable, and fast. His recommendations are thoughtful and well received. and fast. His recommendations are thoughtful and well received. More
by biggswe
Employees Worked With
