Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Annapolis
Annapolis, MD
3,091 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,091 reviews
November 20, 2005
June 2005 I Took my ML 320 in for its 48,000 check-up. A person in the service department broke the lower apron for the driver's seat. I did not discover this until I returned home. I immediately called an person in the service department broke the lower apron for the driver's seat. I did not discover this until I returned home. I immediately called and reported the breakage. They said it would be ordered and repaired immediately. In Sept. they called and said the part was in, as we were leaving for Europe, I could not bring the car in. When we returned I called the dealership and made an appt. When I picked up the car it had not been repaired (it was left to me to discover this). They had given the part away to another customer. The part was reodered, again I went in. They did not have the complete part. As of 18 Nov. I am still waiting for the parts. There have been other incidents of this nature. After this is repaired I will never go to this dealership again. More
by logan
Employees Worked With
service personnel
