Mercedes-Benz of Annapolis

I dropped in to Mercedes-Benz of Annapolis with my wife and son just to take a look at the used Mercedes on hand, I had no plans to purchase a new car. We walked around the outside lot and checked out seve and son just to take a look at the used Mercedes on hand, I had no plans to purchase a new car. We walked around the outside lot and checked out several nice units. Joe approached us and offered to answer any questions that we might have, his friendly and professional approach was refreshing. With Joes help a very nice 06 black E350 fell in love with me and to be quite honest I didn't even care that my wife could see that I definitely had feelings for her. Joe performed the ceremony that same day and I have not looked back. Seriously I would recommend Joe and Mercedes-Benz of Annapolis to any one. It was and is a great experience. What a way to start a new year!!!!! Ron Hensley More

Our experience with Mercedes-Benz was a positive one. From the sales experience to the financing process. Al was very attentive to our needs and was very helpful during the overall process. We were in an From the sales experience to the financing process. Al was very attentive to our needs and was very helpful during the overall process. We were in and out of the dealership in record time driving our new car. More

Great experience and that's not easy when I am buying a car. I normally find it a very painful experience. There were none of the normal games that go on when buying a car - none of the whispered convers car. I normally find it a very painful experience. There were none of the normal games that go on when buying a car - none of the whispered conversations between the salesman and the sales manager. All were very open and up-front. More

I have given Mercedes Benz Annapolis an overall rating of "5" only because I am not allowed to give a "10". This dealership has earned a perfect score. Drew Litherland (Sales Manager) and Michael Benso (Ne "5" only because I am not allowed to give a "10". This dealership has earned a perfect score. Drew Litherland (Sales Manager) and Michael Benso (New Car Consultant) are professional, friendly, knowledgeable, and very easy to deal with. The entire dealership exudes warmth, courtesy, and knowledge. I have owned 5 Mercedes, and this is the first time I have purchased one from this dealership. I am very impressed, and if I purchase another Mercedes, it will be from Mile One Mercedes of Annapolis. They are simply the best. Hamish Osborne More

It is with great pleasure that I write this review and rating for Mr. Derrick Nedd. I had the distict pleasure of meeting and being served by Mr. Nedd. Mr. Nedd clearly demonstrates an understanding of cu rating for Mr. Derrick Nedd. I had the distict pleasure of meeting and being served by Mr. Nedd. Mr. Nedd clearly demonstrates an understanding of customer service, knowledge of his product, and general craft. From the moment that I walked in the dealership, Mr. Nedd and other staff were very accomodating and cooperative. I have owned several luxury automobiles in the past and were pleased with the vehicles. This would be my first time owning a Mercedes Benz. During my entire visit to the dealership Mr. Nedd guided me through the process from start to finish. We actually walked throughout the district where I was given a good feel for the product. During my test drive of the vehicle of my choice, Mr. Nedd was very patient, thorough, and knowledgeable. I now have a much better appreciation for the product and those that "get it" when dealing with customers. By virtue of the efforts of Mr. Nedd, I decided to purchase my first Mercedes Benz. He provided the guidance, support (not high pressure), follow up communication, and other informational skills needed for me as an experienced consumer. I am most appreciative for the full experience at this dealership and am highly commendable regarding the work and service provided by this dedicated employee. Dr. Terry L. Nelson More

Very pleased with my purchase of a used Mercedes. Most of the time when you go in to buy a car, there is a lot of hassle, positioning, etc. Doug Bouslog was honest and knowledgeable re the product and foll the time when you go in to buy a car, there is a lot of hassle, positioning, etc. Doug Bouslog was honest and knowledgeable re the product and followed-up after our first encounter. The used car sales manager was equally efficient and knowledgeable. In closing, this was a really nice, pleasant experience....something you don't expect when purchasing a car. More

My experience with the sales agent, supervisor and loan officer was very professional and pleasant. The follow-up was excellent. The reason I am submitting this rating is because of the high professional officer was very professional and pleasant. The follow-up was excellent. The reason I am submitting this rating is because of the high professional service I received during my decision to switch from a cadillac to a mercedes benz. The supervisior and loan officer took a special interest, provided some scenarios that helped in my decision at this time. I had visited another mercedes benz dearlership, a lexus dealership and finally returned back to the dealership in which I am now rating. More

Dealership in general and sales person Michael Benso (Benz-o) in particular are simply outstanding! I highly recommend him to anyone who wishes to purchase one of these beautiful cars. I went to s (Benz-o) in particular are simply outstanding! I highly recommend him to anyone who wishes to purchase one of these beautiful cars. I went to several other MB dealerships and this one is simply the best. In fact, I drove 50 miles to buy my literally immaculate 2004 CPO E500 4motion at a great price! Well worth the trip. Michael is an honest, courteous, and very diligent sales person. The ultimate professional. Remember to ask for him, Mr. Benz-o. D. Lastra Virginia More