Mercedes-Benz of Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,086 reviews
Al and everyone who helped me with my purchase was awsome. Everyone was very helpful and friendly. I was very satisfied with their customer service. They make you feel comftorable and welcome. I will awsome. Everyone was very helpful and friendly. I was very satisfied with their customer service. They make you feel comftorable and welcome. I will recommend anyone who is looking to purchase a car, ecspecially a Mercedez go to Mercedez-Benz of Annapolis. More
Derrick was great to deal with. The whole experience of buying a car was a refreshing change! This dealership is first class all the way. Derrick gave us time to make a decision and never got pushy with us buying a car was a refreshing change! This dealership is first class all the way. Derrick gave us time to make a decision and never got pushy with us at all. The dealership delivered an impeccable previously owned car! More
After a month of extensive searching, I found my GLK350 4Matic at Mercedes of Annapolis dealer. I searched on the Internet from NJ down to VA, and this was the best deal I found (I got this for thousands l 4Matic at Mercedes of Annapolis dealer. I searched on the Internet from NJ down to VA, and this was the best deal I found (I got this for thousands less than MSRP). After completed my Online credit application, I was contacted by Steve McElroy in the next morning. He was very easy and friendly to work with. He replied to every email, every question, and every concern that I had. After 5 emails back-and-forth, the deal was completed. When I came in to complete my financing papers, the car was washed and detailed readily. Less than 2 hours later, I drove out the dealer with a beautiful car. Thank you to Steve and everyone at Mercedes Benz of Annapolis. More
I would like to say that this is the first Mercedes dealer that my husband and I got the utmost respect and was treated very well and professionally. The staff at this establishment was so great and he dealer that my husband and I got the utmost respect and was treated very well and professionally. The staff at this establishment was so great and helpful, Roger Blau, Drew, and Tom, that my husband who is NOT a mercedes man, traded his Lexus and brought a brand new Mercedes. Thanks for the honesty and most of all the hard work, dedication and help. The 200 plus miles that we traveled for the 2nd new Mercedes was well worth the drive and time. Once again my husband I would like to say "THANK YOU" More
We enjoyed our experience at MB of Annapolis. As soon as we walked through the door we were greeted and helped by Roger. He asked if we needed help and what type of vehicle were we looking for. MB of Annap we walked through the door we were greeted and helped by Roger. He asked if we needed help and what type of vehicle were we looking for. MB of Annapolis had listed a great deal on a used C-class vehicle and we were immediately taken to see the car. This car look brand new! Perfect in everyway. This dealership sells quality. Our financing was done through our credit union. MB of Annapolis worked beside our financial institution to work out our deal and soon we drove off with our new car. This dealership showed professionalism and a caring attitude towards us. I would recommend them to everyone who is in the market for a MB vehicle. Thanks Roger for your help and lunch!! More
I live north of Chicago and was looking for my first Mercedes Benz an CLS 550 08. The dealerships in the area were unable to locate one for me so I took matters into my own hands. Found one on the inter Mercedes Benz an CLS 550 08. The dealerships in the area were unable to locate one for me so I took matters into my own hands. Found one on the internet and they made me an offer I couldn’t refused. My wife and I flew into BWI airport which Steve McElroy picked us up. He showed us around Annapolis (first time there) then went to the dealership. He introduced us to everyone; they were all very very nice. Then Steve took us upstairs to see my first Mercedes and dream car (which it was). Kim Barnhardt took care of getting me new license plates, paying Illinois state taxes; I didn’t have to worry about anything. They recommended Carol’s Creek for dinner and give us a coupon. I have never been treated so well at a car dealership. Thank you to Steve and everyone at Mercedes Benz of Annapolis. More
I met the salesman at the Car Show. He followed up with me via e-mail. We set the appointment just to look at the vehicle and discuss my options as I was coming off a Cadillac lease. Everyone went out of me via e-mail. We set the appointment just to look at the vehicle and discuss my options as I was coming off a Cadillac lease. Everyone went out of their to help me and there was no pressure to buy. I was so impressed and felt very comfortable with the deal, I bought the car that day. While I was there, I called and cancelled my appointments at the Lexus & Cadillac dealerships. More
I have a great experience. Doug was great. The show room at the docks was wonderful and the shot in the office let me finish the purchasing process with a smile. Next time please have tequila with a l room at the docks was wonderful and the shot in the office let me finish the purchasing process with a smile. Next time please have tequila with a lemon. I now own my dream car. thanks dough for everything. More
The entire experience is professional - Al and Tom were more than helpful and helped (along with Drew) me to get my financing despite an error on my credit report...They are much better than R&H in Reister more than helpful and helped (along with Drew) me to get my financing despite an error on my credit report...They are much better than R&H in Reisterstown - a whole other lever of professionalism. I would not got to any other Mercedes dealer. I really enjoyed the experience. More
Mr. Blau was very knowledgeable, personable and professional. He answered all of our questions and offered good information. He was a joy to deal with because he was not the "typical" pushy sales professional. He answered all of our questions and offered good information. He was a joy to deal with because he was not the "typical" pushy salesman. Mr Blau was friendly and courteous. the perfect salesman. More