Mercedes-Benz of Annapolis

I thoroughly had a great time shopping for the perfect car with Derek. He is an awesome salesman who knows how to put you at ease. I would highly recommend this dealership to anyone seeking to purchase a car with Derek. He is an awesome salesman who knows how to put you at ease. I would highly recommend this dealership to anyone seeking to purchase a Mercedes. This car is my birthday gift to myself. It is something I have been desiring for quite sometime. Thanks Derek for being patient and working with me!! I also enjoyed the loan officer, Michelle!Blessings! More

I was very impressed with the professionalizm and the ease of doing business. I visited the dealership on 3 occasions before buying and liked that I was not pressured to buy on the spot. I was also imp ease of doing business. I visited the dealership on 3 occasions before buying and liked that I was not pressured to buy on the spot. I was also impressed with the teamwork diplayed by the salesman and the support they received from management and the finance personnel. Overall a very poitive buying experience. More

This is our second experience with this dealership and with Michael. Both my husband and I love every aspect of this dealership from sales to financing (Tom and Michele) to the wonderful service workers. with Michael. Both my husband and I love every aspect of this dealership from sales to financing (Tom and Michele) to the wonderful service workers. Michael is generous with his time and commitment and provides such a wonderful sales experience that it is a pleasure buying a car. After shopping around at other high-end dealerships in the area I can tell you that has not been my experience. I wasn't sure if our family needed another Mercedes but I am glad we made the decision to go in that direction and after this experience I can promise you that we are customers for life. Thank you, Sharon Ryan-Gotimer More

I was going to buy aused GLK from Carmax, but thought I should check out new ones first. I selected the dealership because of the high rating on dealerrater. I was not dissapointed. My family and I were tr should check out new ones first. I selected the dealership because of the high rating on dealerrater. I was not dissapointed. My family and I were treated with respect the minute we entered the door. Pricing was fair without having to play a lot of games. I never felt pressured and always felt comfortable. More

I recently purchased a 2010 GL550 from Atlantic Automotive. My sales person was Mr. Al Zayas. I had talked to Mr. Zayas quite a few times before I finally went in to the showroom to look at the veh Automotive. My sales person was Mr. Al Zayas. I had talked to Mr. Zayas quite a few times before I finally went in to the showroom to look at the vehicles. I had two mercedes to sale before I could purchase another. This procedure started over a year ago. So, I had quite a while to think about this. Mr. Zayas was most helpful with all of my questions prior to our meeting and when it came to the sale, I could not have asked for more professionlism. I must say he explained all the features of the new SUV and believe me, there are a lot of wonderful features about this vehicle. Being a female and my first experience in purchasing a vehicle, I was a little cautious. I can truly say, I couldn't have asked for anyone more helpful and Mr.Zayas explained every little detail thoroughly. I was introduced to several people during my visits, but names escape me. They were all just Great and made me feel so comfortable. This was the third vehicle I have owned and purchased from Atlantic Auto. Mercedes, this shows what I think of the dealership and the ethics. Many Thanks to Mr. Zayas for making this vehicle purchase go so smoothly. I commend you for your professionalism. Thanks for all the things you did to make this purchase convenient and for letting me know that if I had any questions, you would be there to do all you could and I do believe you will. More

Roger was very helpful with the purchase of my new GLK. He was able to get me the car that I wanted, at the price that I asked for. Was a very easy experience, especially when I was buying it while my hu He was able to get me the car that I wanted, at the price that I asked for. Was a very easy experience, especially when I was buying it while my husband was away on deployment. Roger also helped my parent's buy their Mercedes and they recommended him to us. More

After visiting 5 different Mercedez Benz dealerships throughtout the DC Metro area, my last and final stop was at Mile One of Annapolis. I continue to ask myself, why didn't I start with them first... B throughtout the DC Metro area, my last and final stop was at Mile One of Annapolis. I continue to ask myself, why didn't I start with them first... But I guess, you save the Best for last... From the moment my husband and I walked in the door, it was a wonderful experience. We were introduced to Derek, who really has a passion and thourough knowledge base of all the Mercedez that they sell. We were in the market for a used R350. Unlike other dealership's Derek knew the car inside and out. Other salesmen's we've experienced were exploring the car the same time we were and really didn't know what the car had to offer. Derek not only answered every question we could ask about the car, he gave us a reason why Mercedez is set apart from all the rest. With this being our first Benz he has convinced not only me but my husband as well that the relationship that is cultivated in this process is more meaningful than selling the car. His level of integrity and honesty is superb. I can not Thank him enough. When it was time to seal the deal he along with Drew the sales manager were more than fair. We were not in the mood to haggle and they respected that. We walked away with the car that I fell in love with from the very first time I saw it. We picked the car up the next day and I met with Michelle the financial associate. Talking with her was like chatting with one of my girlfriends:) She didn't try to sell us on a lot of things we didn't need she was honest, with a great personality. All in all my experience in Annapolis was like going home to family. A family that I am we glad we decided to be apart of... More

After visiting over 10 other car dealerships while looking for a new small SUV that would meet our needs and comfort for the next 5 to 10 years, we decided to visit Mercedes-Benz of Annapolis. As we h looking for a new small SUV that would meet our needs and comfort for the next 5 to 10 years, we decided to visit Mercedes-Benz of Annapolis. As we had done with all other small SUVs we had looked at, we researched the Mercedes-Benz model GLK350 on the web before our visit. We visited on a Wednesday around 5 pm, and were met by Mr. Steve McElroy. Steve spent the rest of the evening showing us their GLK350's and allowed us to take a test drive in a mostly fully equiped GLK350. We were provided a cost for a fully equiped GLK350, but did not sign a deal, as we wanted to visit one more dealer. On Thursday AM, I called Steve and told him to get our vehicle ready, we were ready to close the deal. The vehicle with our options was at the Port of Baltimore, and after my telephone call, the dealer obtained our vehicle although it had been ordered by a different dealer for their dealer stock. On Saturday, we arrived at the dealer's around 11:00 am and our new vehicle was ready for us. After completing the paper work with Thomas Stancavage, we were educated on all the features of the vechile by Steve. Around 2:00 pm we drove our new vehicle home. Both Steve and Tom could not have been more accommodating to us. They did not pressure us into a purchase, and were both very knowledgeable. We would recommend both of these individuals and Mercedes-Bentz of Annapolis. More

Everyone involved in our purchase, from Brian through Doug, were very friendly, helpful, and professional from before the actual purchase up through the delivery of our vehicle. This vehicle purchase ex Doug, were very friendly, helpful, and professional from before the actual purchase up through the delivery of our vehicle. This vehicle purchase experience has been a total pleasure, and I would and have recommended them to my friends. More

After visiting several Mercedes Benz dealerships throughout the metropolitan area my husband and I finally purchased our new (used) E-class from Michael Benso @ Mercedes Benz of Annapolis. Michael throughout the metropolitan area my husband and I finally purchased our new (used) E-class from Michael Benso @ Mercedes Benz of Annapolis. Michael provided us with excellent customer service and ensured we knew how to operate all the car features before leaving the dealership. I highly recommend the dealership and Michael Benso! More